vmwaretrial2017
Contributor
Contributor

Urgent Help! - On Connection Server "Waiting for Agent"

Hi All,

I am unable to resolve the issue where a freshly created Windows Server 2012 R2 cannot connect to View and it says "Waiting for Agent"...

Some things I have checked:

1. Same version of Connection Server and agent: Both are v7.0.3

2. Firewall status - tried on and off.

3. I can successfully add Windows 7 VM's and\or physical machines with the same agent installation.

Any help is appreciated.

Thanks,    

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3 Replies
kevinpower
Enthusiast
Enthusiast

Hello,

did you tried the following;

- Ping from connection server to the destination machine ( server 2012R2 )

- Check all network ports VMware View ports and network connectivity requirements (1027217) | VMware KB

Please let me now, if the problem is solved Smiley Wink

Greetz.

Kevin Leclaire

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h3nkY
VMware Employee
VMware Employee

Is your W2K12 R2 listed in supported operating system?

The doc says that it requires data center edition with the latest update.

Documentation for VMware Horizon 7 version 7.0

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vmwaretrial2017
Contributor
Contributor

I was actually trying to see the Server 2012 under Desktop Farm and it was saying waiting for the agent (still says that) but I added the same server under a new RDS Farm and was able to login.

So i think i was just a configuration change.

Thanks to all who responded.

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