VMware Horizon Community
nary4484
Enthusiast
Enthusiast

Updated VMware Tools to 10.2.1 and started have display issues with Horizon VMs using GRID. Happen to anyone else?

Testing out the most recent version on 10.2.1.  Currently have Tesla M10's using GRID 5.0.  Everything working find before but now I can't get any PCoIP devices to connect.  Displays just flash, lose signal, reconnect, flash, etc. 

Anyone else ran into this?  Opened a case with NVIDIA just seeing if anyone had similar issues.

Using profile 1b

Win10 guest OS using nvidia driver 385.41

Host driver 384.73

1 Reply
jonathanjabez
Hot Shot
Hot Shot

You may perform the below steps in the given order to troubleshoot it:

- Uninstall Nvidia Grid driver from Add/Remove Programs and reboot the master image

- Uninstall Horizon Agent and reboot the master image

- Uninstall VMware Tools and reboot the master image

- Install the latest VMware Tools downloaded from VMware Downloads page. Reboot

- Install Horizon Agent and reboot the master image

- Install Horizon Agent Direct Connection plugin

- Install the supported Nvidia Grid driver for your Tesla card. Reboot the image.

- Try to connect to the master image using the hostname/IP Address directly from Horizon client. Validate the Nvidia driver

- Recompose the pool