papapup
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Contributor

Unable to Install Horizon Client

*Solved:

As it turned out i was missing some C++ plugin.

https://support.microsoft.com/en-us/topic/the-latest-supported-visual-c-downloads-2647da03-1eea-4433...

 

Hey,

So i know this issue come up couple of times in the past but this is something new atleast for me. I've tried everything that i could find on the forums but nothing helped.

Yesterday I've downloaded a windows update and in this morning windows automatically installed it. (not sure if that is the root cause of the issue but mentioning it just in case).

After that I've launched the horizon client and noticed theres an update so i clicked on it. It downloaded but failed to install. The strange thing its completly deleted my old version so i had to download the latest version from the vmware page and try to install again. Which obviously failed again.

Ive edited the hosts file, gave it full permission, disabled windows defender and closed every unnecesarry program that is running on my PC but still not able to install.


From log:

Property(S): SOURCEDIR = C:\ProgramData\Package Cache\{48F41C97-B35C-4B53-93A4-7A2E44ACDA58}v8.1.0.15949\
Property(S): SourcedirProduct = {48F41C97-B35C-4B53-93A4-7A2E44ACDA58}
Property(S): ProductToBeRegistered = 1
MSI (s) (9C:10) [12:14:28:791]: Note: 1: 1708
MSI (s) (9C:10) [12:14:28:791]: Note: 1: 2205 2: 3: Error
MSI (s) (9C:10) [12:14:28:791]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1708
MSI (s) (9C:10) [12:14:28:791]: Note: 1: 2205 2: 3: Error
MSI (s) (9C:10) [12:14:28:791]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709
MSI (s) (9C:10) [12:14:28:791]: Product: VMware Horizon Client -- Installation failed.

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