SinXglare
Contributor
Contributor

Ubuntu instantly disconnects from Horizon clients

Hello.
I've created a Linux pool in Horizon 7 - distro is Ubuntu 18.04 LTS. I've entitled account from AD to pool and to VM (our organization already uses H7 with Windows pools, works perfectly). I can authorize with this account in Horizon and connect to my VM, I can see Ubuntu login screen, but as soon as I've typed correct password for Ubuntu account and try to login, screen goes blank for couple of seconds and then I've receieving "You have been disconnected" message. It happends when I try to login to it via HTML, client app on Windows and ZeroClient, with any protocol I choose. What am I missing here?

Horizon Agent version is 7.12.0-15765535, open-vm-tools version is 11269

0 Kudos
3 Replies
zhiminli
VMware Employee
VMware Employee

SinXglare, please help collect log bundle from agent side with below command (need root permission) and upload it here for further investigation.

/usr/lib/vmware/viewagent/bin/dct-debug.sh

0 Kudos
SinXglare
Contributor
Contributor

Here they are.

0 Kudos
leviz
VMware Employee
VMware Employee

Hi, SinXglare

0 Kudos