USB redirection not working, port 32111 connection refused

[trakeen]

I am unable to get USB redirection to work in either windows 7 or windows 8 guests,from windows 7 or windows 8 clients. I believe the problem is related to the below excerpt from horizon log file on client

2014-08-19 13:11:57.030+-5:00 DEBUG (2CDC) [(null)] Creating new channel "1" to listener "Port1" for connection 1 of 0.

2014-08-19 13:11:57.050+-5:00 DEBUG (2CDC) [WinCDK] PCoIPWindow::OnMKSSizeChanged : new MKS size is (1024 x 768).

2014-08-19 13:11:58.536+-5:00 DEBUG (2CDC) [(null)] Error raising channel "1": Problem starting channel 1 for Port1: Failed to allocate onbound connection to 10.4.30.105:32111: java.net.ConnectException: Connection refused: no further information

2014-08-19 13:11:58.537+-5:00 DEBUG (293C) [vmware-view-usbd] CdkViewUsb_Log: ViewUsblib log: ViewUsb_FindDesktopFromHandle: handle=00000005, desktop=00000000

2014-08-19 13:11:58.537+-5:00 INFO (293C) [vmware-view-usbd] CdkViewUsb_Log: ViewUsblib log: ViewUsb_Error_CB: desktop found

2014-08-19 13:11:58.537+-5:00 ERROR (293C) [libcdk] CdkViewUsbCbFunc: callback called, reason=VIEWUSB_CB_ERROR, desktopHandle=03ACB280, msgId=213, msgString="IDS_DROPDOWN_DEVICES_NOT_AVAILABLE"

2014-08-19 13:11:58.537+-5:00 INFO (2CDC) [WinCDK] USBDevices::HandleUSBError : USB remoting is disabled for this desktop because the USB component is not available in the agent. The broker is 'fccwnwvdics01.frederick.edu'. The desktop is 'Windows7CE'.

Port 32111 is listening for connection on guest

I have checked and I can establish a connection on port 32111  using telnet between the client side and guest. We have teradici zero clients that work fine connected to the same pools/VMs

View agent is 5.3. Horizon view client is 3.0. Double checked policies in horizon view admin and everything is set to allow for USB redirection (at global level)

[wansolcorp]

Updating to 5.3.4 is what made it stopped working for my customers environment. Just uninstalling that 299 update. After a reboot, USB redirection is still not working. Any one have any more ideas to why this stopped working?

[peterbrown05]

are you using an up to date client?

[wansolcorp]

We are using 10zig's to connect. I have updated to their lastest image, which has view client: Linux v2.3

[wansolcorp]

Fixed for me. A firmware update on the thin client broke the USB redirection for my clients. Downgrading to a recommended level by the manufactur fixed the issue for them.

[wakeman811]

Great advise Zaim33, I found ‘VMware View Virtual USB Host Controller’ and ‘VMware View Virtual USB Hub’ were both missing from the device manager tree.

Also C:\Windows\System32\drivers\vmwvhub.sys was missing per KB 2051801 for a Horizon View 7.x agent.