Super6VCA
Expert
Expert

USB Redirection not working Externally

Recently deployed a UAG server in my Horizon environment and it appears that USB redirection doesn't work form outside the office.  Internally it works just fine but not thru the UAG server.   Things were good with the old Security Server.   Is there a specific setting that needs changed or a specific port that needs added>  Any help is appreciated.  

Thank you, Perry
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2 Replies
a_p_
Leadership
Leadership

Please see whether this thread (old but likely still valid) helps.

https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/USB-Redirect-via-UAG/td-p/1824608

André

Super6VCA
Expert
Expert

Didn't help.  Seen that one.  Thanks for the reply!  It's kind of odd though.  Have a Dragon Mic attached and internally it shows up under USB devices but not under External users.  However it sort of works even though it doesn't show up under Devices.   I also have a USB headset that doesn't show up under USB Devices but does under Device Manager.  Something not right 

 

Thank you, Perry
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