USB Headset on zeroclient works in Zoom but not in Teams, headset on laptop client works in Teams

[MichelvB1]

Hello,

I have a very strange problem in my Horizon 7.13 environment with Horizon agents 7.13 and 8.1

If i connect to a VDI session from an Zeroclient (fw 4.8.2 or 20.01) i cannot use the USB headset in Teams, but in Zoom the USB headset works.

Also in Windows device manager and Sound control panel i see the USB headset and i can confirm the headset/microphone works.

If i connect to a VDI session from an laptop with Horizon client the USB headset works in Teams. 

What could be the problem or in which direction i need to look?

[MichelvB1 · Accepted solution]

Topic can be closed, disabled the media optimization for teams GPO and it works.

[kevkil]

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