I have a scenario where I am using the latest Horizon Client (4.4) to access an App Pool hosted on an RDS server. The application opens properly and shows my locally redirected printers. I can generate a document within this application and actually print the document from within a print preview screen but actually printing the document straight to the printer from the application screen it fails and no output to the printer occurs. I have attached a small log file showing the process (generated by the ThinPrint Diagnostics utility running on the RDS server during the test).
Any feedback would be appreciated
Thx
09:30:29:001 01.06.2017 13548 TPVMStartDocPort Port: 2a4b2048, PName:Lexmark T654 PS3 (s10), Job: 2, Level: 1, pDocInfo: 2a84d460)
09:30:29:002 01.06.2017 13548 LogFileVersion
09:30:29:004 01.06.2017 13548 LogFileVersion dwFileVersion: 2, 8, 120, 2
09:30:29:005 01.06.2017 13548 StartDocPort Base address: e3bd0000
09:30:29:007 01.06.2017 13548 GetClientAddrPrIdAndTPUIDFromString Formatstring: %*[^#]#%[^:]:%s
09:30:29:008 01.06.2017 13548 GetClientAddrPrIdAndTPUIDFromString Searchstring: Lexmark T654 PS3 (s10)
09:30:29:009 01.06.2017 13548 GetClientAddrPrIdAndTPUIDFromString TPAddr: *********
09:30:29:010 01.06.2017 13548 GetClientAddrPrIdAndTPUIDFromString TPID: 2
09:30:29:012 01.06.2017 13548 TPVMStartDocPort:MyOpenChannel try to open "COM1"
09:30:29:013 01.06.2017 13548 GetSessionIdFromToken
09:30:29:015 01.06.2017 13548 SetOperationMode Try PCOverIP
09:30:29:687 01.06.2017 13548 SetOperationMode Current session is 10 / active console session is 2 -> PCOverIP mode
09:30:29:688 01.06.2017 13548 VCChannelReceive Entered Receive function
09:30:29:689 01.06.2017 13548 VCChannelReceive reading buffer. pTempBuffer=0000001C2A84BD38
09:30:29:776 01.06.2017 13548 VCChannelReceive Leaving, total rec: 1
09:30:29:777 01.06.2017 13548 TPVMStartDocPort:MyOpenChannel Ack0: 0x00
09:30:29:778 01.06.2017 13548 TPVMStartDocPort Client ID: 2
09:30:29:779 01.06.2017 13548 TPVMStartDocPort pJobInfo2: <TP Output Gateway> <tpwinprn>
09:30:29:781 01.06.2017 13548 TPVMStartDocPort TPOGJOB(NT EMF 1.003)(0)
09:30:29:782 01.06.2017 13548 TPVMStartDocPort send print command: 13...
09:30:29:783 01.06.2017 13548 VCChannelWrite preparing to send data.
09:30:29:784 01.06.2017 13548 VCChannelWrite bytes sent: 36
09:30:29:785 01.06.2017 13548 VCChannelReceive Entered Receive function
09:30:29:787 01.06.2017 13548 VCChannelReceive reading buffer. pTempBuffer=0000001C2A84BD70
09:30:29:793 01.06.2017 13548 VCChannelReceive Leaving, total rec: 1
09:30:29:795 01.06.2017 13548 TPVMStartDocPort Ack1: 0x01
09:30:29:796 01.06.2017 13548 VCChannelWrite preparing to send data.
09:30:29:797 01.06.2017 13548 VCChannelWrite bytes sent: 112
09:30:29:799 01.06.2017 13548 VCChannelReceive Entered Receive function
09:30:29:800 01.06.2017 13548 VCChannelReceive reading buffer. pTempBuffer=0000001C2A84BD70
09:30:29:807 01.06.2017 13548 VCChannelReceive Leaving, total rec: 1
09:30:29:808 01.06.2017 13548 TPVMStartDocPort Ack2: 0x01
09:30:29:810 01.06.2017 13548 TPVMStartDocPort succeeded
09:30:29:819 01.06.2017 13548 TPVMEndDocPort Port: 0x2a4b2048
09:30:29:820 01.06.2017 13548 TPVMWritePort Port: 2a4b2048, Buffer: 2a4b2078, Count: 279184
09:30:29:827 01.06.2017 13548 TPVMWritePort returns 1; 279184 bytes written
09:30:29:828 01.06.2017 13548 TPVMWritePort succeeded, 279184 bytes written
09:30:29:829 01.06.2017 13548 TPVMEndDocPort sending packet# 0
09:30:29:831 01.06.2017 13548 VCChannelWrite preparing to send data.
09:30:29:832 01.06.2017 13548 VCChannelWrite bytes sent: 11876
09:30:29:833 01.06.2017 13548 VCChannelReceive Entered Receive function
09:30:29:834 01.06.2017 13548 VCChannelReceive reading buffer. pTempBuffer=0000001C2A84CE80
09:30:29:855 01.06.2017 13548 VCChannelReceive Leaving, total rec: 1
09:30:29:856 01.06.2017 13548 TPVMEndDocPort AckP: 0x01
09:30:29:858 01.06.2017 13548 TPVMEndDocPort compressed / uncompressed ratio: 11866 / 279184
09:30:29:859 01.06.2017 13548 CloseChannel Entered function
09:30:30:096 01.06.2017 13548 TPVMEndDocPort Leave successful
Hi,
Some questions for your issue:
1. What App Pool did you use?
2. To make sure local printer can work as normal
3. Please try print a notepad or word document hosted in same RDS server to check thinprint can work normlly or not
4. Would you please provide one by one steps for this issue?
Thanks