VMware Horizon Community
EricvanScheers
Contributor
Contributor

The display protocol for this desktop is currently not available BLAST

We recently upgraded  to Horizon View 6.2.2

Now errors while using HTML access /  BLAST

The users are receiving the following message, when they select a desktop from the webpage:

The display protocol for this desktop is currently not available. Please contact your system administrator.

(after a few retries they can connect)

In View Administrator events:

Unable to launch from Pool <PooID> for user <user>: There were no machines available that reported protocol [BLAST] as ready

In a test pool with only 2 machines we got the same error’s After a few attempts the user connects to a machine giving an error before.

This happens also on the inside network without a security server.

Tags (2)
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2 Replies
mittim12
Immortal
Immortal

Is anything load balanced?   Just curious because you said after a few tries they can connect.  I wanted to make sure there wasn't multiple brokers that could be possibly handling the traffic.

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lirick
VMware Employee
VMware Employee

Two questions:

1. What's the status of your pools from Admin UI?

2. are you able to connect to your agent via PCoIP?

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