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sixstringr1981
Contributor
Contributor

The assigned desktop source for this desktop is not currently available

Hey all - Admittedly, I'm new to the VMWare View environment so forgive my ignorance. The problem that I'm having involves a small virtual pool that was recently setup at my company. There are two Virtual Connection Managers (VCM) but there is not a load balancer between them yet. The thin clients are manually pointed to either VCM-01 or VCM-02 to establish a connection. After receiving calls about issues logging in, here is what I've observed:

Certain users can only log into one of the VCM's. For instance, I can log into the webportal on VCM-01 as a certain user and I will receive the "The assigned desktop source for this desktop is not currently available" message. However, I can log into the VCM-02 webportal as that user and it allows access with no issues. Other users can log into both VCM's without a problem.

Does anyone understand why this would happen? I don't believe it's an entitlement issue...the entitlements are pointing to a security group which contains every user.

Thanks for the help,

Jonathan

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