Please let me know the view client version that you are using
Thank you for providing the information :
Please let me know few more details :
1. Is the CPU usage increasing?
2. Is the thinprint service being actively used?
3. Is the desktop becoming unresponsive?
There is a workaround provided in KB article VMware KB: VMware View Manager Thin Print processes TPAutoConnect and TPVCGateway cause CPU usage to... This is used for very high CPU usage.
Thank you for your help！
My situation is like this：
Thin client is ViewClient 3.0,Computer installed ViewClient 3.1,and I found sametimes the CPU useing ervery high,and the desktop becoming unresponsive.So I will process monitor,and I found that's problem.
Same VM CPU useing very high,Although nothing to do.but same VM CPU using is zero. like this：
1.the CPU usage increasing when connection,sametimes 80% to 90%
2.there is not printer
3.the desktop becoming unresponsive
The servers is:two Dell T310,
Inter Xeon CPU X3470
My English is so bad.Hope you can understand.
thank you very much !
Thanks for providing additional details. I couldn't completely follow your description, but here is what I understood :
TPAutoConnect is consuming high CPU when using both Viewclient 3.0 and 3.1
Could you please follow the steps mentioned in http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=101091... and let me know whether the issue gets resolved.