xxSmile
Contributor
Contributor

TPAutoConnect进程CPU使用率高

如下图,view6.0.2在使用客户端连接后,发现TPAutoConnect进程的CPU使用率非常高。不知是什么原因?求大神指导!

pastedImage_0.png

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6 Replies
smithar
Enthusiast
Enthusiast

Please let me know the view client version that you are using

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xxSmile
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Contributor

I was tried view client 3.0 and 3.1

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smithar
Enthusiast
Enthusiast

Thank you for providing the information :

Please let me know few more details :

1. Is the CPU usage increasing?

2. Is the thinprint service being actively used?

3. Is the desktop becoming unresponsive?

There is a workaround provided in KB article VMware KB: VMware View Manager Thin Print processes TPAutoConnect and TPVCGateway cause CPU usage to... This is used for very high CPU usage.

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xxSmile
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Hi,smithar

Thank you for your help!

My situation is like this:

Thin client is ViewClient 3.0,Computer installed ViewClient 3.1,and I found sametimes the CPU useing ervery high,and the desktop becoming unresponsive.So I will process monitor,and I found that's problem.

Same VM CPU useing very high,Although nothing to do.but same VM CPU using is zero. like this:

pastedImage_15.png

A:

1.the CPU  usage increasing when connection,sametimes 80% to 90%

2.there is not printer

3.the desktop becoming unresponsive

And:

The servers is:two Dell T310,

16G memory

Inter Xeon CPU X3470

VM:2vCPU     1G

My English is so bad.Hope you can understand.

thank you very much !

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smithar
Enthusiast
Enthusiast

Thanks for providing additional details. I couldn't completely follow your description, but here is what I understood :

TPAutoConnect is consuming high CPU when using both Viewclient 3.0 and 3.1

Could you please follow the steps mentioned in http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=101091... and let me know whether the issue gets resolved.

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xxSmile
Contributor
Contributor

Hi smithar,

     thanks for your help.I was tried to set like vmware-KB.but that the problem still exists.

     now, I will not installed the thinprint,and it is seem to normal。

thanks all.

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