VMware Horizon Community
snyderkv1
Enthusiast
Enthusiast

Smart Card PIN does not popup during direct agent login

CAC in general is working as I can RDP to the virtual desktop via PIN. But the PIN box does not show up during direct connection via view client.

I thought the direct agent bypasses the connection server for broker authentication and passes the pin to the destination VMs middleware and verified against the local store self-signed certificate generated by the view direct agent installation?

Thanks in advavnce

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FelixYan
VMware Employee
VMware Employee

This is a function of Agent SSO. Broker passed the PIN to Agent, so PIN is not needed.

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snyderkv1
Enthusiast
Enthusiast

Thanks for the response

I'm not sure what you mean or how this helps me.

I insert my CAC into the zero client and no PIN box appears..

I still get the username/password box instead of a PIN box no matter if I point to the connection server or directly to the virtual desktop with direct agent installed. No different with the view client on my workstation. I get that the connection server may need CA certs, but I'm going directly to the virtual desktop. I can RDP with my CAC no problem. Any extra setup I must do?

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