I recently ran into an issue where USB drives were not redirecting on initial connection and narrowed it down to slow logons and applied the workaround provided in VMware Knowledge Base. This resolved the USB redirection issue, but got me looking at why the logon was so slow. On average I'm seeing 120s logon time which is considerably higher than what I would expect and the longest segment of the logon process was DEM applying. The DEM logs indicate the slowdown is during the redirection process with 36s for each folder, accounting for 72s of the total logon duration.
2020-03-04 11:00:01.848 [INFO ] Applied Horizon Smart Policies settings:
2020-03-04 11:00:01.848 [INFO ] Client drive redirection is disabled
2020-03-04 11:00:01.848 [INFO ] Clipboard redirection is disabled
2020-03-04 11:00:01.848 [INFO ] Web and Chrome file transfer is disabled
2020-03-04 11:00:37.670 [INFO ] Successfully redirected 'Desktop' folder to '\\SERVER\%username%\Desktop' ('Desktop.xml')
2020-03-04 11:01:13.335 [INFO ] Successfully redirected 'Documents' folder to '\\SERVER\%username%\Documents' ('Documents.xml')
I temporarily disabled redirection and saw a huge improvement in logon time. I then migrated the redirection from DEM to a group policy and the improved logon time continue. So at this point the only slow down is if I redirect via DEM, while other methods are much faster.
Has anyone ever seen this type of behavior or have any tips/tricks I could try to speed up redirection via DEM? I'm not super happy with the idea of using a group policy to redirect because DEM is supposed to be faster.
