On the pools we have the option "logoff disconnected sessions" set to 120 minutes, but we still see sessions of a couple of days. it looks like this option isn't applied at all.
any pointers where to look to make this working again?
As per my understanding when the user disconnect the existing session, after 2 hrs of disconnect the VDI desktop is supposed to log off.
In case if the above is not happening, we can check below :
1: Check the userini string is set as per KB: https://kb.vmware.com/s/article/1028975