VMware Horizon Community
R4nG4r
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Enthusiast

Serial COM Redirection tray icon dissapears

Hello ,

We're running:

Horizon 7.6

Linked clones

App-V 2.14.2

UEM 9.5

Windows 10 1803

We have a couple of users that are using receipt printers that print through COM1. The issue we're facing is that very frequently the Serial Redirection tray icon vanishes when the user reconnects to the session and can't print. At the moment the workaround has been either disconnecting and reconnecting the session or rebooting the virtual machine so the Serial Redirection agent runs again.

Is it necessary to configure GPO's for Serial Redirection?

Is this a known issue?

Where can i review the log files for information?

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R4nG4r
Enthusiast
Enthusiast

We tried setting a GPO to lock settings and automatically map to COM1 but the issue persists. Any ideas?

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