KennyMcMichael
Contributor
Contributor

Scanning Redirection not working on Thin client

Using VMware View Agent 6.2 on a Wyse D90Q7 with Horizon client 4.1

TWAIN driver for a fi-5015c is installed on the D90Q7 - it is not installed on the guest OS.

Connecting to View desktop using Horizon client via PCOIP.  USB redirection is not occurring.

Scanning Redirection was installed with the view agent.

The scanner shows up in the redirection. When I try to scan from an application, it hangs at 'Scanning' and never does the actual scan.

If I click Cancel it shows 'Waiting for Scanner Response' and I have to force close the app.

Ideas on what might be causing this?

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3 Replies
FranklinS
Enthusiast
Enthusiast

What Guest OS are you using?  I had a multitude of issues getting certain TWAIN scanners to work in Server 2008R2 and Server 2012R2 environments.

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KennyMcMichael
Contributor
Contributor

Guest OS is Windows 7 Professional 64 bit

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FranklinS
Enthusiast
Enthusiast

In case you haven't solved it, have you verified your thin client supports scanner redirection?

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