Scanning & Printing in VDI environment

[mapostol]

Hello,

i would like to ask if anyone has successfuly tested any solutions that would improve printing/scanning in a virtual desktop environment.

We are testing View 5.1 at one of our customers and we are experiencing a big delay in printing/scanning (>20sec per job even in a LAN environment).

In the final configuration this should work properly over WAN....

Did anyone face similar issues?

Thank you in advance!

Mike.

[mittim12]

I have moved this over to the VMware View manager forum which is more active and should yield more responses for you.    Are you using USB redirection for your scanning/printing?    

[mapostol]

Thank you for the help!

We are using USB redirection.

The printer/scanner (it is only one device) is connected directly to the zero client.

i haven't tried using thinprint yet...

the delay is worse with the scanning actually and i am trying to find any solution that would improve such a scenario.

thanks!

M.

[mittim12]

Is this on color scanning or black white?   To be honest we tested USB redirection and Scanners and ended up scrapping it because of the performance issues when scanning.    

[mapostol]

Black and white

this is the device if it makes any difference

http://global.epson.com/newsroom/2010/news_20100723.html

i'm afraid we will reach your conclusion as well...

[mapostol]

What solution did you use in the end?

Thanks!

M

[mittim12]

In the end we had the user's utilize their local OS whenever they  needed to scan.   They just scanned into a shared folder for both their VDI and Physical machine.  

[MikeLarcher]

One thing I overlooked initially with using USB redirection was adding the USB hub device to the VM, like you would when connecting a device to a host and then to a server.  I have not tried to scan from a thin client yet, we failed to get webcams working, but also didn't have one of the few on the HCL.