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cherzyk
Contributor
Contributor

Recompose on user logoff, but users logged out automatically

Hi,

I started a recompose on a pool on Thursday and selected to wait for users to log off.

Yesterday evening 4 out of the 5 remaining users were logged out automatically, getting the warning message before that.

Why is that? I did not see that behaviour before.

And if this is a hidden setting, why is one user left?

Any way to turn it off?

We are running View 5.0.0 build-481677.

Thanks in advance.

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nshetty
Enthusiast
Enthusiast

How sure are you that the users were logged off automatically ?

Can we see the snippet for the tasks of the server.

If you have the logs then we could tell the exact cause, if view mgr has initiate the process.

Cheers,

NS

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cherzyk
Contributor
Contributor

Hello,

I know from one of the users who was working at the time and got the warning message typically used whenn using auto logoff.

One other user is on vacation and has not logged in for a week and therefor coud not log out.

I attach the logfile starting some minutes before this all happened as ther are some errors there that might be related to this thing.

The first user you see disconnect from his desktop 17:59:03,255 is using one of the desktops that was recomposed soon after that.

The second user's desktop, disconnecting at 17:59:03,261, was not recomposed.

Thanks in advance

Christian

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nshetty
Enthusiast
Enthusiast

Can i get the logs for the view desktop, View manager and the composer.

Would be able to explain in detail with all of them.

Not very clear with the logs that has been uploaded now

Cheers,

NS

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cherzyk
Contributor
Contributor

Hi,

I uploaded the logs on our webserver.

you can find them here: http://bit.ly/VMlogs

Thanks

Christian

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