VMware Horizon Community
nevgeo01
Enthusiast
Enthusiast

Published Application black screen

Hi

We are facing an issue with specific users when he launches an in-house app attached via App volumes to the RDS hosts. we get the below error is displayed. Though all apps are working fine when he launches this application  the app goes to a black screen and the only way to get out is to do a CTRL+ALT+DEL

pastedImage_0.png

If anyone has experienced this and found a solution it would be of great help.

Log Details

2018-08-12T19:18:16.563+10:00| host-30424| W115: ----Win32 exception detected, exceptionCode 0xc0000005 (access violation)----

2018-08-12T19:18:16.563+10:00| host-30424| W115: ExceptionAddress 0x7ff7f172b232 eflags 0x00010246

2018-08-12T19:18:16.563+10:00| host-30424| W115: rwFlags 0 badAddr 0x6

2018-08-12T19:18:16.563+10:00| host-30424| W115: rax 0 rbx 0x4b0f2a0 rcx 0xffffffffffffffff

2018-08-12T19:18:16.563+10:00| host-30424| W115: rdx 0 rsi 0 rdi 0x6

2018-08-12T19:18:16.563+10:00| host-30424| W115: r8 0x7ff7f1877d32 r9 0 r10 0x2

2018-08-12T19:18:16.563+10:00| host-30424| W115: r11 0x4b0f508 r12 0x6 r13 0

2018-08-12T19:18:16.563+10:00| host-30424| W115: r14 0 r15 0xf3dca0

2018-08-12T19:18:16.563+10:00| host-30424| W115: rip 0x7ff7f172b232 rsp 0x4b0f150 rbp 0

2018-08-12T19:18:16.563+10:00| host-30424| W115: LastBranchToRip 0 LastBranchFromRip 0

2018-08-12T19:18:16.563+10:00| host-30424| W115: LastExceptionToRip 0 LastExceptionFromRip 0

2018-08-12T19:18:16.563+10:00| host-30424| W115: The following data was delivered with the exception:

2018-08-12T19:18:16.563+10:00| host-30424| W115:  -- 0

2018-08-12T19:18:16.563+10:00| host-30424| W115:  -- 0x6

2018-08-12T19:18:16.564+10:00| host-30424| I125: CoreDump: Minidump file C:\Windows\TEMP\vmware-SYSTEM\vmwareview-rdeserver.dmp exists. Rotating ...

2018-08-12T19:18:16.570+10:00| host-30424| W115: CoreDump: Writing minidump to C:\Windows\TEMP\vmware-SYSTEM\vmwareview-rdeserver.dmp

2018-08-12T19:18:16.661+10:00| host-30424| I125: CoreDump: including module base 0x0x7ff7f16b0000 size 0x0x00296000

2018-08-12T19:18:16.661+10:00| host-30424| I125:   checksum 0x0027f2ba timestamp 0x59b330e2

2018-08-12T19:18:16.661+10:00| host-30424| I125:   image file C:\Program Files\Common Files\VMware\Remote Experience\x64\VMwareView-RdeServer.exe

2018-08-12T19:18:16.661+10:00| host-30424| I125:   file version 1.0.658.838

2018-08-12T19:18:16.661+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa3fee0000 size 0x0x001aa000

2018-08-12T19:18:16.661+10:00| host-30424| I125:   checksum 0x001a98b9 timestamp 0x530895af

2018-08-12T19:18:16.661+10:00| host-30424| I125:   image file C:\Windows\System32\ntdll.dll

2018-08-12T19:18:16.661+10:00| host-30424| I125:   file version 6.3.9600.17031

2018-08-12T19:18:16.661+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa3e460000 size 0x0x0013a000

2018-08-12T19:18:16.661+10:00| host-30424| I125:   checksum 0x0013e0fd timestamp 0x53089385

2018-08-12T19:18:16.661+10:00| host-30424| I125:   image file C:\Windows\System32\kernel32.dll

2018-08-12T19:18:16.661+10:00| host-30424| I125:   file version 6.3.9600.17031

2018-08-12T19:18:16.661+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa3d550000 size 0x0x00110000

2018-08-12T19:18:16.661+10:00| host-30424| I125:   checksum 0x0011bee2 timestamp 0x53089862

2018-08-12T19:18:16.661+10:00| host-30424| I125:   image file C:\Windows\System32\KERNELBASE.dll

2018-08-12T19:18:16.661+10:00| host-30424| I125:   file version 6.3.9600.17031

2018-08-12T19:18:16.661+10:00| host-30424| I125: CoreDump: including module base 0x0x57fb0000 size 0x0x000a3000

2018-08-12T19:18:16.661+10:00| host-30424| I125:   checksum 0x000a3496 timestamp 0x51ea1bbd

2018-08-12T19:18:16.661+10:00| host-30424| I125:   image file C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.8387_none_08e793bfa83a89b5\msvcr90.dll

2018-08-12T19:18:16.661+10:00| host-30424| I125:   file version 9.0.30729.8387

2018-08-12T19:18:16.661+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa3dda0000 size 0x0x00171000

2018-08-12T19:18:16.661+10:00| host-30424| I125:   checksum 0x00178ad3 timestamp 0x5308723d

2018-08-12T19:18:16.661+10:00| host-30424| I125:   image file C:\Windows\System32\user32.dll

2018-08-12T19:18:16.661+10:00| host-30424| I125:   file version 6.3.9600.17031

2018-08-12T19:18:16.661+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa3fb00000 size 0x0x000a5000

2018-08-12T19:18:16.661+10:00| host-30424| I125:   checksum 0x000a6872 timestamp 0x530891b2

2018-08-12T19:18:16.661+10:00| host-30424| I125:   image file C:\Windows\System32\advapi32.dll

2018-08-12T19:18:16.661+10:00| host-30424| I125:   file version 6.3.9600.17031

2018-08-12T19:18:16.661+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa3e250000 size 0x0x00178000

2018-08-12T19:18:16.661+10:00| host-30424| I125:   checksum 0x00184e1a timestamp 0x53086665

2018-08-12T19:18:16.661+10:00| host-30424| I125:   image file C:\Windows\System32\ole32.dll

2018-08-12T19:18:16.661+10:00| host-30424| I125:   file version 6.3.9600.17031

2018-08-12T19:18:16.661+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa3fa30000 size 0x0x000b7000

2018-08-12T19:18:16.661+10:00| host-30424| I125:   checksum 0x000c05e2 timestamp 0x52cc9123

2018-08-12T19:18:16.661+10:00| host-30424| I125:   image file C:\Windows\System32\oleaut32.dll

2018-08-12T19:18:16.661+10:00| host-30424| I125:   file version 6.3.9600.16506

2018-08-12T19:18:16.661+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa3e5a0000 size 0x0x01417000

2018-08-12T19:18:16.661+10:00| host-30424| I125:   checksum 0x01443d25 timestamp 0x53086970

2018-08-12T19:18:16.661+10:00| host-30424| I125:   image file C:\Windows\System32\shell32.dll

2018-08-12T19:18:16.661+10:00| host-30424| I125:   file version 6.3.9600.17031

2018-08-12T19:18:16.661+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa3e3f0000 size 0x0x00007000

2018-08-12T19:18:16.661+10:00| host-30424| I125:   checksum 0x00007db5 timestamp 0x5215e27d

2018-08-12T19:18:16.661+10:00| host-30424| I125:   image file C:\Windows\System32\psapi.dll

2018-08-12T19:18:16.661+10:00| host-30424| I125:   file version 6.3.9600.16384

2018-08-12T19:18:16.661+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa3b440000 size 0x0x00011000

2018-08-12T19:18:16.661+10:00| host-30424| I125:   checksum 0x0001cc2b timestamp 0x5215f6aa

2018-08-12T19:18:16.661+10:00| host-30424| I125:   image file C:\Windows\System32\wtsapi32.dll

2018-08-12T19:18:16.661+10:00| host-30424| I125:   file version 6.3.9600.16384

2018-08-12T19:18:16.661+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa3c5d0000 size 0x0x0000a000

2018-08-12T19:18:16.661+10:00| host-30424| I125:   checksum 0x00015f48 timestamp 0x5215f73a

2018-08-12T19:18:16.661+10:00| host-30424| I125:   image file C:\Windows\System32\version.dll

2018-08-12T19:18:16.661+10:00| host-30424| I125:   file version 6.3.9600.16384

2018-08-12T19:18:16.661+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa30a20000 size 0x0x001b0000

2018-08-12T19:18:16.661+10:00| host-30424| I125:   checksum 0x0019b4d4 timestamp 0x59b0f309

2018-08-12T19:18:16.661+10:00| host-30424| I125:   image file C:\Program Files\Common Files\VMware\Remote Experience\x64\vdpService.dll

2018-08-12T19:18:16.661+10:00| host-30424| I125:   file version 1.0.656.846

2018-08-12T19:18:16.661+10:00| host-30424| I125: CoreDump: including module base 0x0x58060000 size 0x0x000d3000

2018-08-12T19:18:16.661+10:00| host-30424| I125:   checksum 0x000dbe0a timestamp 0x51ea1bc4

2018-08-12T19:18:16.661+10:00| host-30424| I125:   image file C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.8387_none_08e793bfa83a89b5\msvcp90.dll

2018-08-12T19:18:16.661+10:00| host-30424| I125:   file version 9.0.30729.8387

2018-08-12T19:18:16.661+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa2ccc0000 size 0x0x001cf000

2018-08-12T19:18:16.661+10:00| host-30424| I125:   checksum 0x001d51c7 timestamp 0x599f5d07

2018-08-12T19:18:16.661+10:00| host-30424| I125:   image file C:\Program Files\Common Files\VMware\Remote Experience\x64\MessageFrameWork.dll

2018-08-12T19:18:16.661+10:00| host-30424| I125:   file version 15.0.0.28354

2018-08-12T19:18:16.661+10:00| host-30424| I125: CoreDump: including module base 0x0x180000000 size 0x0x00151000

2018-08-12T19:18:16.661+10:00| host-30424| I125:   checksum 0x0015623e timestamp 0x58768d00

2018-08-12T19:18:16.661+10:00| host-30424| I125:   image file C:\Program Files\Common Files\VMware\Remote Experience\x64\glib-2.0.dll

2018-08-12T19:18:16.661+10:00| host-30424| I125:   file version 2.48.2.0

2018-08-12T19:18:16.661+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa3bb30000 size 0x0x0000d000

2018-08-12T19:18:16.661+10:00| host-30424| I125:   checksum 0x00014ba7 timestamp 0x58668a14

2018-08-12T19:18:16.661+10:00| host-30424| I125:   image file C:\Program Files\Common Files\VMware\Remote Experience\x64\sigc-2.0.dll

2018-08-12T19:18:16.661+10:00| host-30424| I125:   file version 2.4.1.1

2018-08-12T19:18:16.661+10:00| host-30424| I125: CoreDump: including module base 0x0x009b0000 size 0x0x000d1000

2018-08-12T19:18:16.662+10:00| host-30424| I125:   checksum 0x000d6d93 timestamp 0x586730ef

2018-08-12T19:18:16.662+10:00| host-30424| I125:   image file C:\Program Files\Common Files\VMware\Remote Experience\x64\glibmm-2.4.dll

2018-08-12T19:18:16.662+10:00| host-30424| I125:   file version 2.44.0.1

2018-08-12T19:18:16.662+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa3e100000 size 0x0x00145000

2018-08-12T19:18:16.662+10:00| host-30424| I125:   checksum 0x001537de timestamp 0x53087625

2018-08-12T19:18:16.662+10:00| host-30424| I125:   image file C:\Windows\System32\gdi32.dll

2018-08-12T19:18:16.662+10:00| host-30424| I125:   file version 6.3.9600.17031

2018-08-12T19:18:16.662+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa3c830000 size 0x0x0001f000

2018-08-12T19:18:16.662+10:00| host-30424| I125:   checksum 0x000290b5 timestamp 0x5215dfad

2018-08-12T19:18:16.662+10:00| host-30424| I125:   image file C:\Windows\System32\userenv.dll

2018-08-12T19:18:16.662+10:00| host-30424| I125:   file version 6.3.9600.16384

2018-08-12T19:18:16.662+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa3d9f0000 size 0x0x00058000

2018-08-12T19:18:16.662+10:00| host-30424| I125:   checksum 0x0006488a timestamp 0x5215e246

2018-08-12T19:18:16.662+10:00| host-30424| I125:   image file C:\Windows\System32\ws2_32.dll

2018-08-12T19:18:16.662+10:00| host-30424| I125:   file version 6.3.9600.16384

2018-08-12T19:18:16.662+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa3da50000 size 0x0x00198000

2018-08-12T19:18:16.662+10:00| host-30424| I125:   checksum 0x00196611 timestamp 0x5215ddd4

2018-08-12T19:18:16.662+10:00| host-30424| I125:   image file C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.9600.16384_none_9332526147499ed1\GdiPlus.dll

2018-08-12T19:18:16.662+10:00| host-30424| I125:   file version 6.3.9600.16384

2018-08-12T19:18:16.662+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa3b790000 size 0x0x00020000

2018-08-12T19:18:16.662+10:00| host-30424| I125:   checksum 0x0002095a timestamp 0x53086f3a

2018-08-12T19:18:16.662+10:00| host-30424| I125:   image file C:\Windows\System32\dwmapi.dll

2018-08-12T19:18:16.662+10:00| host-30424| I125:   file version 6.3.9600.17031

2018-08-12T19:18:16.662+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa3f9c0000 size 0x0x00051000

2018-08-12T19:18:16.662+10:00| host-30424| I125:   checksum 0x00054144 timestamp 0x5215d524

2018-08-12T19:18:16.662+10:00| host-30424| I125:   image file C:\Windows\System32\shlwapi.dll

2018-08-12T19:18:16.662+10:00| host-30424| I125:   file version 6.3.9600.16384

2018-08-12T19:18:16.662+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa3d940000 size 0x0x000a7000

2018-08-12T19:18:16.662+10:00| host-30424| I125:   checksum 0x000b488b timestamp 0x5215f944

2018-08-12T19:18:16.662+10:00| host-30424| I125:   image file C:\Windows\System32\msvcrt.dll

2018-08-12T19:18:16.662+10:00| host-30424| I125:   file version 7.0.9600.16384

2018-08-12T19:18:16.662+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa3dbf0000 size 0x0x00057000

2018-08-12T19:18:16.662+10:00| host-30424| I125:   checksum 0x0006103a timestamp 0x5215f84d

2018-08-12T19:18:16.662+10:00| host-30424| I125:   image file C:\Windows\System32\sechost.dll

2018-08-12T19:18:16.662+10:00| host-30424| I125:   file version 6.3.9600.16384

2018-08-12T19:18:16.662+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa3dfc0000 size 0x0x00136000

2018-08-12T19:18:16.662+10:00| host-30424| I125:   checksum 0x00140a77 timestamp 0x5215e50e

2018-08-12T19:18:16.662+10:00| host-30424| I125:   image file C:\Windows\System32\rpcrt4.dll

2018-08-12T19:18:16.662+10:00| host-30424| I125:   file version 6.3.9600.16384

2018-08-12T19:18:16.662+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa3fd00000 size 0x0x001d6000

2018-08-12T19:18:16.662+10:00| host-30424| I125:   checksum 0x001e5e8f timestamp 0x53087867

2018-08-12T19:18:16.662+10:00| host-30424| I125:   image file C:\Windows\System32\combase.dll

2018-08-12T19:18:16.662+10:00| host-30424| I125:   file version 6.3.9600.17031

2018-08-12T19:18:16.662+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa3d320000 size 0x0x001d7000

2018-08-12T19:18:16.662+10:00| host-30424| I125:   checksum 0x001e94d6 timestamp 0x525e73eb

2018-08-12T19:18:16.662+10:00| host-30424| I125:   image file C:\Windows\System32\crypt32.dll

2018-08-12T19:18:16.662+10:00| host-30424| I125:   file version 6.3.9600.16431

2018-08-12T19:18:16.662+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa3cd10000 size 0x0x00026000

2018-08-12T19:18:16.662+10:00| host-30424| I125:   checksum 0x00030e77 timestamp 0x530874a9

2018-08-12T19:18:16.662+10:00| host-30424| I125:   image file C:\Windows\System32\bcrypt.dll

2018-08-12T19:18:16.662+10:00| host-30424| I125:   file version 6.3.9600.17031

2018-08-12T19:18:16.662+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa39b60000 size 0x0x00029000

2018-08-12T19:18:16.662+10:00| host-30424| I125:   checksum 0x00028317 timestamp 0x5215e26a

2018-08-12T19:18:16.662+10:00| host-30424| I125:   image file C:\Windows\System32\IPHLPAPI.DLL

2018-08-12T19:18:16.662+10:00| host-30424| I125:   file version 6.3.9600.16384

2018-08-12T19:18:16.662+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa3c5e0000 size 0x0x0000b000

2018-08-12T19:18:16.662+10:00| host-30424| I125:   checksum 0x0000d691 timestamp 0x5215e278

2018-08-12T19:18:16.662+10:00| host-30424| I125:   image file C:\Windows\System32\secur32.dll

2018-08-12T19:18:16.662+10:00| host-30424| I125:   file version 6.3.9600.16384

2018-08-12T19:18:16.662+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa3a080000 size 0x0x0003e000

2018-08-12T19:18:16.662+10:00| host-30424| I125:   checksum 0x0003b54a timestamp 0x523d4fc5

2018-08-12T19:18:16.662+10:00| host-30424| I125:   image file C:\Windows\System32\WinSCard.dll

2018-08-12T19:18:16.662+10:00| host-30424| I125:   file version 6.3.9600.16408

2018-08-12T19:18:16.662+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa3cce0000 size 0x0x00024000

2018-08-12T19:18:16.662+10:00| host-30424| I125:   checksum 0x0002a12b timestamp 0x5215e213

2018-08-12T19:18:16.662+10:00| host-30424| I125:   image file C:\Windows\System32\ncrypt.dll

2018-08-12T19:18:16.662+10:00| host-30424| I125:   file version 6.3.9600.16384

2018-08-12T19:18:16.662+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa383b0000 size 0x0x00096000

2018-08-12T19:18:16.662+10:00| host-30424| I125:   checksum 0x00095082 timestamp 0x5215d2a0

2018-08-12T19:18:16.662+10:00| host-30424| I125:   image file C:\Windows\System32\cryptui.dll

2018-08-12T19:18:16.662+10:00| host-30424| I125:   file version 6.3.9600.16384

2018-08-12T19:18:16.662+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa36d30000 size 0x0x0001f000

2018-08-12T19:18:16.662+10:00| host-30424| I125:   checksum 0x00029ef0 timestamp 0x5215dcb1

2018-08-12T19:18:16.662+10:00| host-30424| I125:   image file C:\Windows\System32\winmm.dll

2018-08-12T19:18:16.662+10:00| host-30424| I125:   file version 6.3.9600.16384

2018-08-12T19:18:16.662+10:00| host-30424| I125: CoreDump: including module base 0x0x00ab0000 size 0x0x0006f000

2018-08-12T19:18:16.662+10:00| host-30424| I125:   checksum 0x0006cec6 timestamp 0x591205d6

2018-08-12T19:18:16.662+10:00| host-30424| I125:   image file C:\Program Files\Common Files\VMware\Remote Experience\x64\pcre.dll

2018-08-12T19:18:16.662+10:00| host-30424| I125:   file version 8.39.0.0

2018-08-12T19:18:16.662+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa3acc0000 size 0x0x0001e000

2018-08-12T19:18:16.662+10:00| host-30424| I125:   checksum 0x0001ca1f timestamp 0x5303b6ad

2018-08-12T19:18:16.662+10:00| host-30424| I125:   image file C:\Program Files\Common Files\VMware\Remote Experience\x64\intl.dll

2018-08-12T19:18:16.662+10:00| host-30424| I125:   file version 0.14.6.3

2018-08-12T19:18:16.662+10:00| host-30424| I125: CoreDump: including module base 0x0x00b40000 size 0x0x0005a000

2018-08-12T19:18:16.662+10:00| host-30424| I125:   checksum 0x0005833b timestamp 0x58768d05

2018-08-12T19:18:16.662+10:00| host-30424| I125:   image file C:\Program Files\Common Files\VMware\Remote Experience\x64\gobject-2.0.dll

2018-08-12T19:18:16.662+10:00| host-30424| I125:   file version 2.48.2.0

2018-08-12T19:18:16.662+10:00| host-30424| I125: CoreDump: including module base 0x0x00ba0000 size 0x0x00008000

2018-08-12T19:18:16.662+10:00| host-30424| I125:   checksum 0x0000ec39 timestamp 0x58768d01

2018-08-12T19:18:16.662+10:00| host-30424| I125:   image file C:\Program Files\Common Files\VMware\Remote Experience\x64\gmodule-2.0.dll

2018-08-12T19:18:16.662+10:00| host-30424| I125:   file version 2.48.2.0

2018-08-12T19:18:16.662+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa3d250000 size 0x0x00014000

2018-08-12T19:18:16.662+10:00| host-30424| I125:   checksum 0x00020c3f timestamp 0x5215e263

2018-08-12T19:18:16.662+10:00| host-30424| I125:   image file C:\Windows\System32\profapi.dll

2018-08-12T19:18:16.662+10:00| host-30424| I125:   file version 6.3.9600.16384

2018-08-12T19:18:16.662+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa3dc50000 size 0x0x00009000

2018-08-12T19:18:16.662+10:00| host-30424| I125:   checksum 0x0000ef95 timestamp 0x5215f8f5

2018-08-12T19:18:16.662+10:00| host-30424| I125:   image file C:\Windows\System32\nsi.dll

2018-08-12T19:18:16.662+10:00| host-30424| I125:   file version 6.3.9600.16384

2018-08-12T19:18:16.662+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa3d300000 size 0x0x00012000

2018-08-12T19:18:16.662+10:00| host-30424| I125:   checksum 0x0001b87d timestamp 0x5215e288

2018-08-12T19:18:16.662+10:00| host-30424| I125:   image file C:\Windows\System32\msasn1.dll

2018-08-12T19:18:16.662+10:00| host-30424| I125:   file version 6.3.9600.16384

2018-08-12T19:18:16.662+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa39a50000 size 0x0x0000a000

2018-08-12T19:18:16.662+10:00| host-30424| I125:   checksum 0x000127a4 timestamp 0x5215e279

2018-08-12T19:18:16.662+10:00| host-30424| I125:   image file C:\Windows\System32\winnsi.dll

2018-08-12T19:18:16.662+10:00| host-30424| I125:   file version 6.3.9600.16384

2018-08-12T19:18:16.662+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa3bf40000 size 0x0x00026000

2018-08-12T19:18:16.662+10:00| host-30424| I125:   checksum 0x00031bff timestamp 0x5215e117

2018-08-12T19:18:16.662+10:00| host-30424| I125:   image file C:\Windows\System32\devobj.dll

2018-08-12T19:18:16.662+10:00| host-30424| I125:   file version 6.3.9600.16384

2018-08-12T19:18:16.662+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa3cca0000 size 0x0x0003a000

2018-08-12T19:18:16.662+10:00| host-30424| I125:   checksum 0x00045ff8 timestamp 0x5215e21b

2018-08-12T19:18:16.662+10:00| host-30424| I125:   image file C:\Windows\System32\ntasn1.dll

2018-08-12T19:18:16.662+10:00| host-30424| I125:   file version 6.3.9600.16384

2018-08-12T19:18:16.662+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa36d00000 size 0x0x0002a000

2018-08-12T19:18:16.662+10:00| host-30424| I125:   checksum 0x00028e56 timestamp 0x5215de16

2018-08-12T19:18:16.662+10:00| host-30424| I125:   image file C:\Windows\System32\WINMMBASE.dll

2018-08-12T19:18:16.662+10:00| host-30424| I125:   file version 6.3.9600.16384

2018-08-12T19:18:16.662+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa32850000 size 0x0x00123000

2018-08-12T19:18:16.662+10:00| host-30424| I125:   checksum 0x001267ad timestamp 0x4f9830e0

2018-08-12T19:18:16.662+10:00| host-30424| I125:   image file C:\Program Files\Common Files\VMware\Remote Experience\x64\iconv.dll

2018-08-12T19:18:16.662+10:00| host-30424| I125:   file version 1.9.0.2

2018-08-12T19:18:16.662+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa3d710000 size 0x0x0004a000

2018-08-12T19:18:16.662+10:00| host-30424| I125:   checksum 0x000515d8 timestamp 0x5215e23e

2018-08-12T19:18:16.662+10:00| host-30424| I125:   image file C:\Windows\System32\cfgmgr32.dll

2018-08-12T19:18:16.662+10:00| host-30424| I125:   file version 6.3.9600.16384

2018-08-12T19:18:16.662+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa3d000000 size 0x0x0002b000

2018-08-12T19:18:16.662+10:00| host-30424| I125:   checksum 0x00032ed7 timestamp 0x523d3818

2018-08-12T19:18:16.662+10:00| host-30424| I125:   image file C:\Windows\System32\sspicli.dll

2018-08-12T19:18:16.662+10:00| host-30424| I125:   file version 6.3.9600.16408

2018-08-12T19:18:16.662+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa3df80000 size 0x0x00034000

2018-08-12T19:18:16.662+10:00| host-30424| I125:   checksum 0x0003929c timestamp 0x530871fa

2018-08-12T19:18:16.662+10:00| host-30424| I125:   image file C:\Windows\System32\imm32.dll

2018-08-12T19:18:16.662+10:00| host-30424| I125:   file version 6.3.9600.17031

2018-08-12T19:18:16.662+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa3dc60000 size 0x0x00139000

2018-08-12T19:18:16.662+10:00| host-30424| I125:   checksum 0x00140632 timestamp 0x530871ea

2018-08-12T19:18:16.662+10:00| host-30424| I125:   image file C:\Windows\System32\msctf.dll

2018-08-12T19:18:16.662+10:00| host-30424| I125:   file version 6.3.9600.17031

2018-08-12T19:18:16.662+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa3d0f0000 size 0x0x0000a000

2018-08-12T19:18:16.662+10:00| host-30424| I125:   checksum 0x0000802a timestamp 0x5215f7e3

2018-08-12T19:18:16.662+10:00| host-30424| I125:   image file C:\Windows\System32\CRYPTBASE.dll

2018-08-12T19:18:16.662+10:00| host-30424| I125:   file version 6.3.9600.16384

2018-08-12T19:18:16.662+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa3d030000 size 0x0x00060000

2018-08-12T19:18:16.662+10:00| host-30424| I125:   checksum 0x00060d82 timestamp 0x530874a5

2018-08-12T19:18:16.662+10:00| host-30424| I125:   image file C:\Windows\System32\bcryptPrimitives.dll

2018-08-12T19:18:16.662+10:00| host-30424| I125:   file version 6.3.9600.17031

2018-08-12T19:18:16.662+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa3d220000 size 0x0x00025000

2018-08-12T19:18:16.662+10:00| host-30424| I125:   checksum 0x0002de6a timestamp 0x5910b4a6

2018-08-12T19:18:16.662+10:00| host-30424| I125:   image file C:\Windows\System32\vmwsci.dll

2018-08-12T19:18:16.662+10:00| host-30424| I125:   file version 7.2.0.21950

2018-08-12T19:18:16.662+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa3a0d0000 size 0x0x00042000

2018-08-12T19:18:16.662+10:00| host-30424| I125:   checksum 0x000476d2 timestamp 0x5215ed0e

2018-08-12T19:18:16.662+10:00| host-30424| I125:   image file C:\Windows\System32\input.dll

2018-08-12T19:18:16.662+10:00| host-30424| I125:   file version 6.3.9600.16384

2018-08-12T19:18:16.662+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa3c520000 size 0x0x0009f000

2018-08-12T19:18:16.662+10:00| host-30424| I125:   checksum 0x000a92f6 timestamp 0x53086e1b

2018-08-12T19:18:16.662+10:00| host-30424| I125:   image file C:\Windows\System32\SHCore.dll

2018-08-12T19:18:16.662+10:00| host-30424| I125:   file version 6.3.9600.17031

2018-08-12T19:18:16.662+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa38450000 size 0x0x00030000

2018-08-12T19:18:16.662+10:00| host-30424| I125:   checksum 0x0003271e timestamp 0x5215e1e3

2018-08-12T19:18:16.662+10:00| host-30424| I125:   image file C:\Windows\System32\ntmarta.dll

2018-08-12T19:18:16.662+10:00| host-30424| I125:   file version 6.3.9600.16384

2018-08-12T19:18:16.662+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa3c510000 size 0x0x0000a000

2018-08-12T19:18:16.662+10:00| host-30424| I125:   checksum 0x00011f92 timestamp 0x5215e17c

2018-08-12T19:18:16.662+10:00| host-30424| I125:   image file C:\Windows\System32\kernel.appcore.dll

2018-08-12T19:18:16.662+10:00| host-30424| I125:   file version 6.3.9600.16384

2018-08-12T19:18:16.662+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa2e480000 size 0x0x00182000

2018-08-12T19:18:16.662+10:00| host-30424| I125:   checksum 0x00187989 timestamp 0x599f6ffe

2018-08-12T19:18:16.662+10:00| host-30424| I125:   image file C:\Program Files\Common Files\VMware\Teradici PCoIP Server\x64\pcoip_vchan.dll

2018-08-12T19:18:16.662+10:00| host-30424| I125:   file version 14.0.0.29039

2018-08-12T19:18:16.662+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa30500000 size 0x0x000cc000

2018-08-12T19:18:16.662+10:00| host-30424| I125:   checksum 0x000d8d8f timestamp 0x59b0f32b

2018-08-12T19:18:16.662+10:00| host-30424| I125:   image file C:\Program Files\Common Files\VMware\Remote Experience\x64\vdpServicePriv.dll

2018-08-12T19:18:16.663+10:00| host-30424| I125:   file version 1.0.656.846

2018-08-12T19:18:16.663+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa3ca10000 size 0x0x00068000

2018-08-12T19:18:16.663+10:00| host-30424| I125:   checksum 0x00075476 timestamp 0x5215e09b

2018-08-12T19:18:16.663+10:00| host-30424| I125:   image file C:\Windows\System32\msv1_0.dll

2018-08-12T19:18:16.663+10:00| host-30424| I125:   file version 6.3.9600.16384

2018-08-12T19:18:16.663+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa3cbf0000 size 0x0x00018000

2018-08-12T19:18:16.663+10:00| host-30424| I125:   checksum 0x0001fdb6 timestamp 0x5215e1e8

2018-08-12T19:18:16.663+10:00| host-30424| I125:   image file C:\Windows\System32\cryptdll.dll

2018-08-12T19:18:16.663+10:00| host-30424| I125:   file version 6.3.9600.16384

2018-08-12T19:18:16.663+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa32b10000 size 0x0x00199000

2018-08-12T19:18:16.663+10:00| host-30424| I125:   checksum 0x00192603 timestamp 0x59b86a1e

2018-08-12T19:18:16.663+10:00| host-30424| I125:   image file C:\Program Files\Common Files\VMware\VMware Blast\x64\vmware-vvc.dll

2018-08-12T19:18:16.663+10:00| host-30424| I125:   file version 14.0.0.15612

2018-08-12T19:18:16.663+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa3bdc0000 size 0x0x00121000

2018-08-12T19:18:16.663+10:00| host-30424| I125:   checksum 0x00120a1b timestamp 0x5308967a

2018-08-12T19:18:16.663+10:00| host-30424| I125:   image file C:\Windows\System32\uxtheme.dll

2018-08-12T19:18:16.663+10:00| host-30424| I125:   file version 6.3.9600.17031

2018-08-12T19:18:16.663+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa3d090000 size 0x0x00057000

2018-08-12T19:18:16.663+10:00| host-30424| I125:   checksum 0x00061b82 timestamp 0x5215de94

2018-08-12T19:18:16.663+10:00| host-30424| I125:   image file C:\Windows\System32\winsta.dll

2018-08-12T19:18:16.663+10:00| host-30424| I125:   file version 6.3.9600.16384

2018-08-12T19:18:16.663+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa337f0000 size 0x0x0006d000

2018-08-12T19:18:16.663+10:00| host-30424| I125:   checksum 0x00072cb5 timestamp 0x59b331f0

2018-08-12T19:18:16.663+10:00| host-30424| I125:   image file C:\Program Files\Common Files\VMware\Remote Experience\x64\VMToolsHook64.dll

2018-08-12T19:18:16.663+10:00| host-30424| I125:   file version 10.2.0.31054

2018-08-12T19:18:16.663+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa3fc50000 size 0x0x000a4000

2018-08-12T19:18:16.663+10:00| host-30424| I125:   checksum 0x000a4c24 timestamp 0x5215d5f0

2018-08-12T19:18:16.663+10:00| host-30424| I125:   image file C:\Windows\System32\clbcatq.dll

2018-08-12T19:18:16.663+10:00| host-30424| I125:   file version 2001.12.10530.16384

2018-08-12T19:18:16.663+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa37ab0000 size 0x0x00165000

2018-08-12T19:18:16.663+10:00| host-30424| I125:   checksum 0x001713a9 timestamp 0x530895a2

2018-08-12T19:18:16.663+10:00| host-30424| I125:   image file C:\Windows\System32\propsys.dll

2018-08-12T19:18:16.663+10:00| host-30424| I125:   file version 7.0.9600.17031

2018-08-12T19:18:16.663+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa36c90000 size 0x0x0000c000

2018-08-12T19:18:16.663+10:00| host-30424| I125:   checksum 0x0000f141 timestamp 0x5215f65c

2018-08-12T19:18:16.663+10:00| host-30424| I125:   image file C:\Windows\System32\linkinfo.dll

2018-08-12T19:18:16.663+10:00| host-30424| I125:   file version 6.3.9600.16384

2018-08-12T19:18:16.663+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa3d760000 size 0x0x001d4000

2018-08-12T19:18:16.663+10:00| host-30424| I125:   checksum 0x001e4c22 timestamp 0x53086477

2018-08-12T19:18:16.663+10:00| host-30424| I125:   image file C:\Windows\System32\setupapi.dll

2018-08-12T19:18:16.663+10:00| host-30424| I125:   file version 6.3.9600.17031

2018-08-12T19:18:16.663+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa2f110000 size 0x0x000b5000

2018-08-12T19:18:16.663+10:00| host-30424| I125:   checksum 0x000ba439 timestamp 0x53086356

2018-08-12T19:18:16.663+10:00| host-30424| I125:   image file C:\Windows\System32\twinapi.dll

2018-08-12T19:18:16.663+10:00| host-30424| I125:   file version 6.3.9600.17031

2018-08-12T19:18:16.663+10:00| host-30424| I125: CoreDump: including module base 0x0x7ffa3b530000 size 0x0x00188000

2018-08-12T19:18:16.663+10:00| host-30424| I125:   checksum 0x0016d7f1 timestamp 0x52e694f8

2018-08-12T19:18:16.663+10:00| host-30424| I125:   image file C:\Windows\System32\dbghelp.dll

2018-08-12T19:18:16.663+10:00| host-30424| I125:   file version 6.3.9600.16520

2018-08-12T19:18:16.663+10:00| host-30424| I125: CoreDump: Including thread 27220

2018-08-12T19:18:16.663+10:00| host-30424| I125: CoreDump: Including thread 27664

2018-08-12T19:18:16.663+10:00| host-30424| I125: CoreDump: Including thread 15388

2018-08-12T19:18:16.663+10:00| host-30424| I125: CoreDump: Including thread 6896

2018-08-12T19:18:16.663+10:00| host-30424| I125: CoreDump: Including thread 10960

2018-08-12T19:18:16.663+10:00| host-30424| I125: CoreDump: Including thread 37472

2018-08-12T19:18:16.663+10:00| host-30424| I125: CoreDump: Including thread 14036

2018-08-12T19:18:16.663+10:00| host-30424| I125: CoreDump: Including thread 6904

2018-08-12T19:18:16.663+10:00| host-30424| I125: CoreDump: Including thread 32384

2018-08-12T19:18:16.663+10:00| host-30424| I125: CoreDump: Including thread 15532

2018-08-12T19:18:16.663+10:00| host-30424| I125: CoreDump: Including thread 18476

2018-08-12T19:18:16.663+10:00| host-30424| I125: CoreDump: Including thread 33236

2018-08-12T19:18:16.663+10:00| host-30424| I125: CoreDump: Including thread 8464

2018-08-12T19:18:16.663+10:00| host-30424| I125: CoreDump: Including thread 10828

2018-08-12T19:18:16.663+10:00| host-30424| I125: CoreDump: Including thread 19208

2018-08-12T19:18:16.663+10:00| host-30424| I125: CoreDump: Including thread 23772

2018-08-12T19:18:16.663+10:00| host-30424| I125: CoreDump: Including thread 24488

2018-08-12T19:18:16.663+10:00| host-30424| I125: CoreDump: Including thread 17900

2018-08-12T19:18:16.663+10:00| host-30424| I125: CoreDump: Including thread 29816

2018-08-12T19:18:16.663+10:00| host-30424| I125: CoreDump: Including thread 540

2018-08-12T19:18:16.663+10:00| host-30424| I125: CoreDump: Including thread 5972

2018-08-12T19:18:16.663+10:00| host-30424| I125: CoreDump: Including thread 15336

2018-08-12T19:18:16.663+10:00| host-30424| I125: CoreDump: Including thread 8944

2018-08-12T19:18:16.663+10:00| host-30424| I125: CoreDump: Including thread 20648

2018-08-12T19:18:16.663+10:00| host-30424| I125: CoreDump: Including thread 30424

2018-08-12T19:18:16.723+10:00| host-30424| I125: Backtrace:

2018-08-12T19:18:16.723+10:00| host-30424| I125: backtrace[00] frame 0x04b0f148 IP 0x7ff7f172b232 params 0 0x4b0f218 0x7ffa00000008 0xc00cc0 [C:\Program Files\Common Files\VMware\Remote Experience\x64\VMwareView-RdeServer.exe base 0x00007ff7f16b0000 0x0001:0x000000000007a232] <C:\Program Files\Common Files\VMware\Remote Experience\x64\VMwareView-RdeServer.exe>+0x7b232

2018-08-12T19:18:16.723+10:00| host-30424| I125: backtrace[01] frame 0x04b0f150 IP 0x04b0f2a0 params 0x4b0f218 0x7ffa00000008 0xc00cc0 0x9 [no module data] ???

2018-08-12T19:18:16.723+10:00| vthread-2| I125: Msg_Post: Error

2018-08-12T19:18:16.723+10:00| vthread-2| I125: [msg.log.error.unrecoverable] VMware Horizon View unrecoverable error: (vthread-2)

2018-08-12T19:18:16.723+10:00| vthread-2| I125+ Exception 0xc0000005 (access violation) has occurred.

2018-08-12T19:18:16.723+10:00| vthread-2| I125: [msg.panic.haveLog] A log file is available in "C:\Windows\TEMP\vmware-SYSTEM\vmware-rdeSvc-2-18188.log". 

2018-08-12T19:18:16.723+10:00| vthread-2| I125: [msg.panic.requestSupport.withoutLog] You can request support. 

2018-08-12T19:18:16.723+10:00| vthread-2| I125: [msg.panic.requestSupport.vmSupport.vmx86]

2018-08-12T19:18:16.723+10:00| vthread-2| I125+ To collect data to submit to VMware technical support, run "vm-support".

2018-08-12T19:18:16.723+10:00| vthread-2| I125: [msg.panic.response] We will respond on the basis of your support entitlement.

2018-08-12T19:18:16.723+10:00| vthread-2| I125: ----------------------------------------

2018-08-12T19:19:29.049+10:00| host-20648| I125: Removed hidden window from tracker: hwnd=0x1601CC, id=1442252, classname='#32770'.

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