Problems while trying to add vCenter Server and Composer

[obecerril]

In a fresh Horizon 7 deployment, i created the connection server, added the user to the local admin, but when i try to finish the settings for the connection server the warning of "view storage accelerator could not be verified due to invalid name or password", tried to finish the configuration but an extra error message "Failed due to a bad user name or password". I checked and double check the users and passwords and saw nothing wrong.

[obecerril]

Horizon 7.3.1

[sjesse · Accepted solution]

you need to add the domain to your user name if its from AD. I just  setup 7.3.1 and looked at mine and I have the domain in from of my user.

[GTO455]

Correct.

However I found that DOMAIN\Username wasn't good enough. It continued to fail until I changed it to 'user@domain.name' (no quotes) and then it completed successfully.

[mhough]

I know this is an old post - however I just found myself in this situation and the answer for me was different still.  On my vCenter appliance the login credentials were administrator@vsphere.local along with a password which does not match my domain administrator password, so the only way I could get through this wizard was to use the vCenter appliance credentials and then at the Composer screen (separate server from vCenter) I used administrator@mydomainname, and then in the final screen before the storage screen, the user appeared as mydomainname\administrator.  I'm guessing that maybe my domain admin did not have sufficient rights on the vCenter appliance and that is what created the errors.

[vSeanWatson]

Hello All - I hope this helps someone out there. You will normally receive errors when you try to add a vCenter Server to Horizon View console with a domain account that does not have access to the vCenter Server as an Administrator.

You will receive the following errors:

My Resolution:

Please log on to your vCenter Server Console as Administrator (administrator@vsphere.local) and go to Home > Roles, ensure that you add your domain in User Roles, under configuration, identity sources as can be seen below:

Then go to Global permission and add the domain user that you would like to use to add the vCenter Server to Horizon View (Preferably the account that will be used as log on as a service on your domain.)

Log into Horizon View and add your vCenter Server with this user account.

You should proceed to the Composer section, add your domains and you should be able to enable View Storage Accelerator, Reclaim VM Disk Space and add your Server to Horizon View.

PS: Everything works with username@domain.name, sometimes you may get errors with domain.name\username.