VMware Horizon Community
mbayat
Contributor
Contributor
‎02-05-2012 09:00 PM

Problem in installing VMware view composer

I installed vCenter 5 on my 2008 R2. I tried to install VMware View Composer 2.7 on my vCenter Server and every time I faced with the error 28014 : Unable to close the firewall. I should say that I use VMware Workstation 8 for running my VMs.

View Composer.jpg

0 Kudos
10 Replies
Linjo
Leadership
Leadership
‎02-06-2012 07:04 AM

Make sure that your Windows Firewall are running, if not then start it.

// Linjo

Best regards, Linjo Please follow me on twitter: @viewgeek If you find this information useful, please award points for "correct" or "helpful".
0 Kudos
mbayat
Contributor
Contributor
‎02-06-2012 08:46 PM

My Windows Firewall is running. I tried to install view composer several times whis different setting but the problem still exist.

0 Kudos
Linjo
Leadership
Leadership
‎02-07-2012 01:32 AM

Anyting in the installer log-files?

// Linjo

Best regards, Linjo Please follow me on twitter: @viewgeek If you find this information useful, please award points for "correct" or "helpful".
0 Kudos
mbayat
Contributor
Contributor
‎02-08-2012 08:17 PM

Log Name:      Application

Source:        MsiInstaller

Date:          2/7/2012 10:57:50 PM

Event ID:      1040

Task Category: None

Level:         Information

Keywords:      Classic

User:          CISCO\m.bayat

Computer:      vcenter-server.cisco.com

Description:

Beginning a Windows Installer transaction: C:\Users\MC859~1.BAY\AppData\Local\Temp\{39B8EBEC-9292-430D-94FE-164A47C7BE57}\VMware View Composer.msi. Client Process Id: 880.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="MsiInstaller" />

    <EventID Qualifiers="0">1040</EventID>

    <Level>4</Level>

    <Task>0</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2012-02-07T19:27:50.000000000Z" />

    <EventRecordID>691</EventRecordID>

    <Channel>Application</Channel>

    <Computer>vcenter-server.cisco.com</Computer>

    <Security UserID="S-1-5-21-3056335107-2601120162-3028470765-1000" />

  </System>

  <EventData>

    <Data>C:\Users\MC859~1.BAY\AppData\Local\Temp\{39B8EBEC-9292-430D-94FE-164A47C7BE57}\VMware View Composer.msi</Data>

    <Data>880</Data>

    <Data>(NULL)</Data>

    <Data>(NULL)</Data>

    <Data>(NULL)</Data>

    <Data>(NULL)</Data>

    <Data>

    </Data>

  </EventData>

</Event>

Log Name:      Application

Source:        MsiInstaller

Date:          2/7/2012 10:59:07 PM

Event ID:      10005

Task Category: None

Level:         Error

Keywords:      Classic

User:          CISCO\m.bayat

Computer:      vcenter-server.cisco.com

Description:

Product: VMware View Composer -- Error 28014. Unable to close the firewall.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="MsiInstaller" />

    <EventID Qualifiers="0">10005</EventID>

    <Level>2</Level>

    <Task>0</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2012-02-07T19:29:07.000000000Z" />

    <EventRecordID>692</EventRecordID>

    <Channel>Application</Channel>

    <Computer>vcenter-server.cisco.com</Computer>

    <Security UserID="S-1-5-21-3056335107-2601120162-3028470765-1000" />

  </System>

  <EventData>

    <Data>Product: VMware View Composer -- Error 28014. Unable to close the firewall.</Data>

    <Data>(NULL)</Data>

    <Data>(NULL)</Data>

    <Data>(NULL)</Data>

    <Data>(NULL)</Data>

    <Data>(NULL)</Data>

    <Data>

    </Data>

    <Binary>7B46343942374346432D374232332D343732352D394135302D4234343246414137433832457D</Binary>

  </EventData>

</Event>

Log Name:      Application

Source:        MsiInstaller

Date:          2/7/2012 10:59:16 PM

Event ID:      10005

Task Category: None

Level:         Error

Keywords:      Classic

User:          CISCO\m.bayat

Computer:      vcenter-server.cisco.com

Description:

Product: VMware View Composer -- Error 28014. Unable to close the firewall.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="MsiInstaller" />

    <EventID Qualifiers="0">10005</EventID>

    <Level>2</Level>

    <Task>0</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2012-02-07T19:29:16.000000000Z" />

    <EventRecordID>693</EventRecordID>

    <Channel>Application</Channel>

    <Computer>vcenter-server.cisco.com</Computer>

    <Security UserID="S-1-5-21-3056335107-2601120162-3028470765-1000" />

  </System>

  <EventData>

    <Data>Product: VMware View Composer -- Error 28014. Unable to close the firewall.</Data>

    <Data>(NULL)</Data>

    <Data>(NULL)</Data>

    <Data>(NULL)</Data>

    <Data>(NULL)</Data>

    <Data>(NULL)</Data>

    <Data>

    </Data>

    <Binary>7B46343942374346432D374232332D343732352D394135302D4234343246414137433832457D</Binary>

  </EventData>

</Event>

Log Name:      Application

Source:        MsiInstaller

Date:          2/7/2012 10:59:17 PM

Event ID:      1042

Task Category: None

Level:         Information

Keywords:      Classic

User:          SYSTEM

Computer:      vcenter-server.cisco.com

Description:

Ending a Windows Installer transaction: C:\Users\MC859~1.BAY\AppData\Local\Temp\{39B8EBEC-9292-430D-94FE-164A47C7BE57}\VMware View Composer.msi. Client Process Id: 880.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="MsiInstaller" />

    <EventID Qualifiers="0">1042</EventID>

    <Level>4</Level>

    <Task>0</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2012-02-07T19:29:17.000000000Z" />

    <EventRecordID>694</EventRecordID>

    <Channel>Application</Channel>

    <Computer>vcenter-server.cisco.com</Computer>

    <Security UserID="S-1-5-18" />

  </System>

  <EventData>

    <Data>C:\Users\MC859~1.BAY\AppData\Local\Temp\{39B8EBEC-9292-430D-94FE-164A47C7BE57}\VMware View Composer.msi</Data>

    <Data>880</Data>

    <Data>(NULL)</Data>

    <Data>(NULL)</Data>

    <Data>(NULL)</Data>

    <Data>(NULL)</Data>

    <Data>

    </Data>

  </EventData>

</Event>

Log Name:      Application

Source:        MsiInstaller

Date:          2/7/2012 10:59:23 PM

Event ID:      11708

Task Category: None

Level:         Information

Keywords:      Classic

User:          CISCO\m.bayat

Computer:      vcenter-server.cisco.com

Description:

Product: VMware View Composer -- Installation operation failed.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="MsiInstaller" />

    <EventID Qualifiers="0">11708</EventID>

    <Level>4</Level>

    <Task>0</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2012-02-07T19:29:23.000000000Z" />

    <EventRecordID>695</EventRecordID>

    <Channel>Application</Channel>

    <Computer>vcenter-server.cisco.com</Computer>

    <Security UserID="S-1-5-21-3056335107-2601120162-3028470765-1000" />

  </System>

  <EventData>

    <Data>Product: VMware View Composer -- Installation operation failed.</Data>

    <Data>(NULL)</Data>

    <Data>(NULL)</Data>

    <Data>(NULL)</Data>

    <Data>(NULL)</Data>

    <Data>(NULL)</Data>

    <Data>

    </Data>

    <Binary>7B46343942374346432D374232332D343732352D394135302D4234343246414137433832457D</Binary>

  </EventData>

</Event>

Log Name:      Application

Source:        MsiInstaller

Date:          2/7/2012 10:59:23 PM

Event ID:      1033

Task Category: None

Level:         Information

Keywords:      Classic

User:          CISCO\m.bayat

Computer:      vcenter-server.cisco.com

Description:

Windows Installer installed the product. Product Name: VMware View Composer. Product Version: 2.7.0.481620. Product Language: 1033. Manufacturer: VMware, Inc.. Installation success or error status: 1603.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="MsiInstaller" />

    <EventID Qualifiers="0">1033</EventID>

    <Level>4</Level>

    <Task>0</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2012-02-07T19:29:23.000000000Z" />

    <EventRecordID>696</EventRecordID>

    <Channel>Application</Channel>

    <Computer>vcenter-server.cisco.com</Computer>

    <Security UserID="S-1-5-21-3056335107-2601120162-3028470765-1000" />

  </System>

  <EventData>

    <Data>VMware View Composer</Data>

    <Data>2.7.0.481620</Data>

    <Data>1033</Data>

    <Data>1603</Data>

    <Data>VMware, Inc.</Data>

    <Data>(NULL)</Data>

    <Data>

    </Data>

    <Binary>7B46343942374346432D374232332D343732352D394135302D4234343246414137433832457D3030303039353337663064646562393964633838316331323566303261333736353639393030303030393034</Binary>

  </EventData>

</Event>

0 Kudos
mbayat
Contributor
Contributor
‎02-08-2012 08:24 PM

I checked the regedit console but couldn't find any related registry keys. I also checked the local certificate MMC but there was nothing related to vmware view composer.

0 Kudos
Linjo
Leadership
Leadership
‎02-09-2012 03:26 AM

You need to run the installer as an local administrator, could that be the issue here?

// Linjo

Best regards, Linjo Please follow me on twitter: @viewgeek If you find this information useful, please award points for "correct" or "helpful".
0 Kudos
jbudreau
VMware Employee
VMware Employee
‎02-09-2012 12:14 PM

Can you grab the installer logs for us please?

1. Clear all the *.log files from your %temp% directory.

2. Run the installer until it fails.

3. Grab vminst.log, vmmsi.log, and svicfg.log from the %temp% directory and attach them to this thread.

0 Kudos
kgsivan
VMware Employee
VMware Employee
‎02-09-2012 09:29 PM

I beleive this is a simple "Known issue".  In what user priviledge are you running this installation ?

Even though if you have logged in as administrator, I would recommend to try the installation by right-click on teh installer and "Run As administrator"

Please let me know the result

0 Kudos
mbayat
Contributor
Contributor
‎02-14-2012 01:33 AM

Hi, I always installed vmware view composer with the account of domain admins group. This time as you said I used right clich on the view composer exe file and used Run as administrator. The problem solved and view composer installed on my vcenter server.

Thank you

0 Kudos