VMware Horizon Community
paiolfi
Contributor
Contributor

Problem connecting to View Administrator

Hi All,

I'm facing a strange issues while I'm trying to connect to View Administrator 5.1.

When I try to login I always get this message:

"Your session has timed out. Please log in again.
Click OK to be redirected to the login screen."

My environment is configured in this way:

- 3 connection broker

- 1 haproxy as loadbalancer

I get this message only if I use the address balanced by haproxy (https://view.mydomain.local/admin)

If I connect directly to one of my broker I can login to View Admin correctly.

https://viewbroker01/admin

Is there someone that can help me?

thanks

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3 Replies
Linjo
Leadership
Leadership

What kind of loadbalancing algorithm are you using?

You probably need to to use "appsession" to get the connections sticky.

Joel

Best regards, Linjo Please follow me on twitter: @viewgeek If you find this information useful, please award points for "correct" or "helpful".
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paiolfi
Contributor
Contributor

sorry for my delay.

setting appsession does not solve the problem.

any other idea?

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FaisalRahman
Enthusiast
Enthusiast

Hi Paiolfi,

I recon you are using roundrobin for load balancing. It is a normal senario for roundrobin since your alias name and server name not matched to each other.

If you want to use alias for admin portal login, you need to use h/w or s/w loadbalancer, which take your request, process that and send to available connection server.

But, if you like to stick with DNS based load balancing, then i think you need to stick with dedicated server name/Ip address.

Regards

Faisal

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