Piv Card default

[nnelson97]

We are currently using Horizon 8.4 using RDP to log into our system.  The PIV card passes through to Windows automatically, but when the Windows locks it defaults automatically to password and not PIV.  This is causing a huge locked account issue.  We do have a small group that does not use PIV cards so we can not just turn that option off.  Is there a solution out there?

Thanks

Nick

[hongshengl]

hi nnelson97,

After lock the remote desktop, you can choose the "sign-in options" button and use the smart card login. This is not related with protocol which one you selected and you can use RDP, Blast or PCOIP.

Below is my screen record to show how the smart card work under session locked scenario. It should be work for customer.

What's your problem in detail?

1. can not see the "sign-in options" button on your login page?

or

2. there has a additional other issue shown once you choose to use smart card to unlock it?