Hello,
we're using a dynamic windows 7 pool with persona management activated via GPO.
Whenever a user logs on a desktop for the first time (so no local profile exists), the logon times can be up to 1 hour!
The client shows the windows status "waiting for user profile service".
Here are some lines from the persona log (the user name here is "sgsas"):
[15187289][05/19/2015 05:55:55:0985][RTOLogon!VMWQueryEA | ] No EAs Found: File: \Users\sgsas\AppData\Roaming |
[15187079][05/19/2015 05:55:56:0000][RTOLogon!VMWSetEA | ] Set EA: File: \Users\sgsas\Tracing, Value: 0x2 |
[15187316][05/19/2015 05:55:56:0000][RTOLogon!VMWQueryEA | ] No EAs Found: File: \Users\sgsas\AppData\Roaming\Apple Computer |
[15187337][05/19/2015 05:55:56:0016][RTOLogon!VMWQueryEA | ] No EAs Found: File: \Users\sgsas\AppData\Roaming\Apple Computer |
[15187347][05/19/2015 05:55:56:0016][RTOLogon!VMWQueryEA | ] No EAs Found: File: \Users\sgsas\AppData\Roaming\Apple Computer |
[15187316][05/19/2015 05:55:56:0016][RTOLogon!VMWSetEA | ] Set EA: File: \Users\sgsas\AppData\Roaming\Apple Computer, Value: 0x2 |
[15187355][05/19/2015 05:55:56:0016][RTOLogon!RedirectFile | ] VMWGetFileInfo Failed: Process: System, File: \Device\HarddiskVolume2\Users\sgsas\AppData\desktop.ini, 0xC0000034 |
[15187355][05/19/2015 05:55:56:0016][RTOLogon!RTORetrieveOfflineFile] Retrieved User Identity: Path: \Device\HarddiskVolume2\Users\sgsas\AppData\desktop.ini
[15187355][05/19/2015 05:55:56:0016][RTOLogon!RTORetrieveOfflineFile] Received FALSE From Service: 0x0, ulResult: 0x80070002
[15187355][05/19/2015 05:55:56:0016][RTOLogon!RedirectFile | ] RTORetrieveOfflineFile Returned: Process: System, Offline: 0, 0x80070002 |
[15187367][05/19/2015 05:55:56:0032][RTOLogon!RedirectFile | ] VMWGetFileInfo Failed: Process: System, File: \Device\HarddiskVolume2\Users\sgsas\AppData\Roaming\desktop.ini, 0xC0000034 |
[15187367][05/19/2015 05:55:56:0032][RTOLogon!RTORetrieveOfflineFile] Retrieved User Identity: Path: \Device\HarddiskVolume2\Users\sgsas\AppData\Roaming\desktop.ini
[15187367][05/19/2015 05:55:56:0032][RTOLogon!RTORetrieveOfflineFile] Received FALSE From Service: 0x0, ulResult: 0x80070002
[15187367][05/19/2015 05:55:56:0032][RTOLogon!RedirectFile | ] RTORetrieveOfflineFile Returned: Process: System, Offline: 0, 0x80070002 |
[15187409][05/19/2015 05:55:56:0047][RTOLogon!VMWQueryEA | ] No EAs Found: File: \Users\sgsas\AppData\Roaming\Media Center Programs |
[15187422][05/19/2015 05:55:56:0047][RTOLogon!VMWQueryEA | ] No EAs Found: File: \Users\sgsas\AppData\Roaming\Media Center Programs |
[15187424][05/19/2015 05:55:56:0047][RTOLogon!VMWQueryEA | ] No EAs Found: File: \Users\sgsas\AppData\Roaming\Media Center Programs |
[15187409][05/19/2015 05:55:56:0047][RTOLogon!VMWSetEA | ] Set EA: File: \Users\sgsas\AppData\Roaming\Media Center Programs, Value: 0x2 |
[15187449][05/19/2015 05:55:56:0063][RTOLogon!VMWQueryEA | ] No EAs Found: File: \Users\sgsas\AppData\Roaming\Macromedia |
[15187463][05/19/2015 05:55:56:0078][RTOLogon!VMWQueryEA | ] No EAs Found: File: \Users\sgsas\AppData\Roaming\Macromedia |
[15187468][05/19/2015 05:55:56:0078][RTOLogon!VMWQueryEA | ] No EAs Found: File: \Users\sgsas\AppData\Roaming\Macromedia |
[15187449][05/19/2015 05:55:56:0078][RTOLogon!VMWSetEA | ] Set EA: File: \Users\sgsas\AppData\Roaming\Macromedia, Value: 0x2 |
[15187482][05/19/2015 05:55:56:0094][RTOLogon!VMWQueryEA | ] No EAs Found: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player |
[15187498][05/19/2015 05:55:56:0094][RTOLogon!VMWQueryEA | ] No EAs Found: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player |
[15187511][05/19/2015 05:55:56:0110][RTOLogon!VMWQueryEA | ] No EAs Found: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player |
[15187482][05/19/2015 05:55:56:0110][RTOLogon!VMWSetEA | ] Set EA: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player, Value: 0x2 |
[15187516][05/19/2015 05:55:56:0125][RTOLogon!RedirectFile | ] VMWGetFileInfo Failed: Process: System, File: \Device\HarddiskVolume2\Users\sgsas\AppData\Roaming\Macromedia\desktop.ini, 0xC0000034 |
[15187516][05/19/2015 05:55:56:0125][RTOLogon!RTORetrieveOfflineFile] Retrieved User Identity: Path: \Device\HarddiskVolume2\Users\sgsas\AppData\Roaming\Macromedia\desktop.ini
[15187516][05/19/2015 05:55:56:0125][RTOLogon!RTORetrieveOfflineFile] Received FALSE From Service: 0x0, ulResult: 0x80070002
[15187516][05/19/2015 05:55:56:0125][RTOLogon!RedirectFile | ] RTORetrieveOfflineFile Returned: Process: System, Offline: 0, 0x80070002 |
[15187552][05/19/2015 05:55:56:0125][RTOLogon!VMWQueryEA | ] No EAs Found: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com |
[15187576][05/19/2015 05:55:56:0141][RTOLogon!VMWQueryEA | ] No EAs Found: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com |
[15187581][05/19/2015 05:55:56:0141][RTOLogon!VMWQueryEA | ] No EAs Found: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com |
[15187552][05/19/2015 05:55:56:0156][RTOLogon!VMWSetEA | ] Set EA: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com, Value: 0x2 |
[15187588][05/19/2015 05:55:56:0156][RTOLogon!RedirectFile | ] VMWGetFileInfo Failed: Process: System, File: \Device\HarddiskVolume2\Users\sgsas\AppData\Roaming\Macromedia\Flash Player\desktop.ini, 0xC0000034 |
[15187588][05/19/2015 05:55:56:0156][RTOLogon!RTORetrieveOfflineFile] Retrieved User Identity: Path: \Device\HarddiskVolume2\Users\sgsas\AppData\Roaming\Macromedia\Flash Player\desktop.ini
[15187588][05/19/2015 05:55:56:0156][RTOLogon!RTORetrieveOfflineFile] Received FALSE From Service: 0x0, ulResult: 0x80070002
[15187588][05/19/2015 05:55:56:0156][RTOLogon!RedirectFile | ] RTORetrieveOfflineFile Returned: Process: System, Offline: 0, 0x80070002 |
[15187632][05/19/2015 05:55:56:0172][RTOLogon!VMWQueryEA | ] No EAs Found: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin |
[15187655][05/19/2015 05:55:56:0188][RTOLogon!VMWQueryEA | ] No EAs Found: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin |
[15187660][05/19/2015 05:55:56:0188][RTOLogon!VMWQueryEA | ] No EAs Found: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin |
[15187632][05/19/2015 05:55:56:0188][RTOLogon!VMWSetEA | ] Set EA: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin, Value: 0x2 |
[15187665][05/19/2015 05:55:56:0188][RTOLogon!RedirectFile | ] VMWGetFileInfo Failed: Process: System, File: \Device\HarddiskVolume2\Users\sgsas\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\desktop.ini, 0xC0000034 |
[15187665][05/19/2015 05:55:56:0188][RTOLogon!RTORetrieveOfflineFile] Retrieved User Identity: Path: \Device\HarddiskVolume2\Users\sgsas\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\desktop.ini
[15187665][05/19/2015 05:55:56:0188][RTOLogon!RTORetrieveOfflineFile] Received FALSE From Service: 0x0, ulResult: 0x80070002
[15187665][05/19/2015 05:55:56:0188][RTOLogon!RedirectFile | ] RTORetrieveOfflineFile Returned: Process: System, Offline: 0, 0x80070002 |
[15187717][05/19/2015 05:55:56:0219][RTOLogon!VMWQueryEA | ] No EAs Found: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller |
[15187745][05/19/2015 05:55:56:0234][RTOLogon!VMWQueryEA | ] No EAs Found: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller |
[15187754][05/19/2015 05:55:56:0234][RTOLogon!VMWQueryEA | ] No EAs Found: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller |
[15187717][05/19/2015 05:55:56:0234][RTOLogon!VMWSetEA | ] Set EA: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller, Value: 0x2 |
[15187761][05/19/2015 05:55:56:0250][RTOLogon!RedirectFile | ] VMWGetFileInfo Failed: Process: System, File: \Device\HarddiskVolume2\Users\sgsas\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\desktop.ini, 0xC0000034 |
[15187761][05/19/2015 05:55:56:0250][RTOLogon!RTORetrieveOfflineFile] Retrieved User Identity: Path: \Device\HarddiskVolume2\Users\sgsas\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\desktop.ini
[15187761][05/19/2015 05:55:56:0250][RTOLogon!RTORetrieveOfflineFile] Received FALSE From Service: 0x0, ulResult: 0x80070002
[15187761][05/19/2015 05:55:56:0250][RTOLogon!RedirectFile | ] RTORetrieveOfflineFile Returned: Process: System, Offline: 0, 0x80070002 |
[15187861][05/19/2015 05:55:56:0328][RTOLogon!VMWQueryEA | ] No EAs Found: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player\macromedia.com |
[15187881][05/19/2015 05:55:56:0344][RTOLogon!VMWQueryEA | ] No EAs Found: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player\macromedia.com |
[15187887][05/19/2015 05:55:56:0344][RTOLogon!VMWQueryEA | ] No EAs Found: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player\macromedia.com |
[15187861][05/19/2015 05:55:56:0344][RTOLogon!VMWSetEA | ] Set EA: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player\macromedia.com, Value: 0x2 |
[15187900][05/19/2015 05:55:56:0359][RTOLogon!VMWQueryEA | ] No EAs Found: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player\macromedia.com\support |
[15187923][05/19/2015 05:55:56:0375][RTOLogon!VMWQueryEA | ] No EAs Found: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player\macromedia.com\support |
[15187928][05/19/2015 05:55:56:0375][RTOLogon!VMWQueryEA | ] No EAs Found: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player\macromedia.com\support |
[15187900][05/19/2015 05:55:56:0375][RTOLogon!VMWSetEA | ] Set EA: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player\macromedia.com\support, Value: 0x2 |
[15187936][05/19/2015 05:55:56:0390][RTOLogon!RedirectFile | ] VMWGetFileInfo Failed: Process: System, File: \Device\HarddiskVolume2\Users\sgsas\AppData\Roaming\Macromedia\Flash Player\macromedia.com\desktop.ini, 0xC0000034 |
[15187936][05/19/2015 05:55:56:0390][RTOLogon!RTORetrieveOfflineFile] Retrieved User Identity: Path: \Device\HarddiskVolume2\Users\sgsas\AppData\Roaming\Macromedia\Flash Player\macromedia.com\desktop.ini
[15187936][05/19/2015 05:55:56:0390][RTOLogon!RTORetrieveOfflineFile] Received FALSE From Service: 0x0, ulResult: 0x80070002
I cant find anything about "No EAS Found".
Any ideas?
Thanks in advance
tim
I ever saw similar issues in the past but they were not caused by persona but 3rd party software which were using mini filter driver. Usually, anti-virus or disk protector/security uses mini filter driver to monitor disk I/O. So, it's better to remove these kind of software for problem isolation.
Thanks.
Hello h3nkY,
thanks for your advice. I will try that.
Besides, I saw this entry in another log on the client right before the logon process freezes for long time:
[MessageFrameWork] Client/agent channel pending wssm to start
Does it mean the clients is waiting for the persona sync or could it be something else?
Thanks again.
Tim
Hi toemk,
wssm is View session manager. Yes, it may be caused by persona startup is not finish.
How you resolve your problem?
Bruno