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rgibbons
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Persona initial user login doesn't always synchronize correctly

When logging in for the first time to a Persona Managed Windows 7 VM, it doesn't synchronize correctly if logged on for less than the 15 minute profile upload interval. When the initial login is less than 15 minutes, not all folders are synchronized and the items pinned to the taskbar show up as a white 'paper' that when clicked on returns the error "Can't open this item  It might have been moved, renamed, or deleted. Do you want to remove this item?"


Is there a way to get Persona Management to synchronize profiles immediately upon first login to the domain?

We currently have only this one floating pool that is going to be using Persona as we are still testing.

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h3nkY
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I can't reproduce the issue using 6.1.0 but 6.0.2.

Found that this issue has been fixed in 6.1.0 and 5.3.3 release.

Please try using 6.1.0.

Thanks.

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h3nkY
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Hi,

Can you please specify:

1. View agent version

2. AD Domain level

Also, please attach persona log files. You can find the log files in C:\ProgramData\VMware\VDM\log (VMWVvp.txt and VMWVvp.bak).

If you have floating pool with "refresh on logoff", then you can set persona GPO to upload log files to network share folder. Set GPO "logging\Upload log to network" as share folder of CIFS server.

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rgibbons
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1. Agent Version: 6.0.2.2331487

2. Domain Functional Level: Windows Server 2008 R2

I have uploaded the files as requested. Thank you.

edit: These files are from a clean VM that I logged into and out of before the 15 minute sync time.

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5harky
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We're experiencing same problems. A ticket with VMware has been open about persona syncing issues since forever. No resolution yet.

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h3nkY
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Hi 5harky,

What is your ticket number?

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h3nkY
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Hi rgibbons,

There are significant changes we made on profile replication on upcoming maintenance release of 6.1.x. I'll test based on this version if I can reproduce what you saw as I can see there is replication failure during final replication when user was logging off.

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h3nkY
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I can't reproduce the issue using 6.1.0 but 6.0.2.

Found that this issue has been fixed in 6.1.0 and 5.3.3 release.

Please try using 6.1.0.

Thanks.

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rgibbons
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I can confirm that this resolved my issue. Thank you very much for your help!

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