Office 365 Activation using Shared License

[williamsjr22]

I am trying to setup office 365 on a linked clone desktop pool.  I am also using UEM to capture the settings.  I have an open case with VMware but they say that it is an office application issue.  Each time that I open Outlook on a new machine, I get the "Welcome to Outlook" setup page.  It then asks me to choose the Account type after that screen.  All other outlook settings seem to be getting saved besides setting this up at every login.  Here is my xml install.

<Configuration>

<Add OfficeClientEdition="64" Channel="Broad" >

    <Product ID="O365ProPlusRetail">

      <Language ID="en-us" />

      <ExcludeApp ID="InfoPath" />

<ExcludeApp ID="OneNote" />

      <ExcludeApp ID="Groove" />

      <ExcludeApp ID="SharePointDesigner" />

      <ExcludeApp ID="Visio" />

      <ExcludeApp ID="Access" />

      <ExcludeApp ID="Publisher" />

      <ExcludeApp ID="Lync" /> 

    </Product>

  </Add>

  <Updates Enabled="TRUE" Channel="Broad" />

  <Display Level="None" AcceptEULA="TRUE" />

  <Property Name="SharedComputerLicensing" Value="1" />

  <Property Name="AUTOACTIVATE" Value="1" />

  <Property Name="SCLCacheOverride" Value="1" />

  <Property Name="SCLCacheOverrideDirectory" Value="%APPDATA%\Microsoft\Office" />

</Configuration>

Vmware View 6.4

Win 10 1803

Any suggestions?

Thanks,

John

[williamsjr22]

Here is the UEM setup

[IncludeRegistryTrees]

HKCU\Software\Microsoft\Office\16.0\Common

HKCU\Software\Microsoft\Office\16.0\FirstRun

HKCU\Software\Microsoft\Office\16.0\Registration

HKCU\Software\Microsoft\Office\16.0\User Settings

HKCU\Software\Microsoft\Office\Common

HKCU\Software\Microsoft\Shared Tools\Proofing Tools

HKCU\Software\Microsoft\VBA

HKCU\Software\Microsoft\Internet Explorer\IntelliForms

[ExcludeRegistryTrees]

HKCU\Software\Microsoft\Office\Common\ClientTelemetry

HKCU\Software\Microsoft\Office\16.0\Common\Identity\DocToIdMapping

HKCU\Software\Microsoft\Office\16.0\Common\Identity\Identities

HKCU\Software\Microsoft\Office\16.0\Common\Identity\IdToAuthorityUrlMapping

HKCU\Software\Microsoft\Office\16.0\Common\Identity\Profiles

[IncludeFolderTrees]

<AppData>\Microsoft\Outlook

<AppData>\Microsoft\Signatures

<LocalAppData>\Microsoft\Outlook

<AppData>\Microsoft\AddIns

<AppData>\Microsoft\Bibliography

<AppData>\Microsoft\Office

<AppData>\Microsoft\Proof

<AppData>\Microsoft\Spelling

<AppData>\Microsoft\UProof

<AppData>\Microsoft\Templates

<AppData>\Microsoft\Credentials

<LocalAppData>\Microsoft\Credentials

<LocalAppData>\Microsoft\Office\16.0\Licensing

<LocalAppData>\Microsoft\Office\

[dbrutus]

<Property Name="SCLCacheOverrideDirectory" Value="%APPDATA%\Microsoft\Office" />

<LocalAppData>\Microsoft\Office\16.0\Licensing

What path are you using in UEM to capture the credentials? I asked because I noticed that the path you used for Office 365 and UEM are different.

[williamsjr22]

Thanks for the reply.  Do I need these lines in my xml install file?

  <Property Name="SCLCacheOverride" Value="1" />

  <Property Name="SCLCacheOverrideDirectory" Value="%APPDATA%\Microsoft\Office" />

If I take those out will it save the license token at %localappdata%\Microsoft\Office\16.0\Licensing automatically?

[dbrutus]

That's correct. The default license token path is %localappdata%\Microsoft\Office\16.0\Licensing.

[williamsjr22]

In the Backup folder of the UEM user, it does save the .authString and .singingCert files in the \\UEMprofiles\%username%\backups\Microsoft Office 2016\OutlookTest 2019-04-30 999999.zip\LocalAppData\Microsoft\Office\16.0\Licensing.  However, it still gives the "Welcome to Outlook" message and make me choose O365 when I login to a new machine.

[dbrutus]

Have you tried testing with a clean UEM profile by renaming the profile to username_bak and let UEM create a new user folder? That would eliminate any other issues because it would be a fresh UEM profile.