mcannella7
Enthusiast
Enthusiast

O365 Outlook and Horizon View/UEM

Looking to see if anyone has hit this issue before:

1.  We are running Horizon 7.10 with Instant Clones on VSAN

2.  We are using GPO and UEM to do profile MGMT

3.  We use AAD-Connect to sync to O365 Cloud

4.  UEM is 9.5

All of our office products are registering fine except for outlook.  Everytime a users logs in it is asking for credentials.  Any thoughts:  Here is what we are capturing in UEM

All mapping are working correctly including the OST and tokens.  Below is outlook.ini and sharedsettings.ini

Outlook.ini

[IncludeRegistryTrees]

HKCU\Software\Microsoft\Office\16.0\Common

HKCU\Software\Microsoft\Office\16.0\FirstRun

HKCU\Software\Microsoft\Office\16.0\Registration

HKCU\Software\Microsoft\Office\16.0\User Settings

HKCU\Software\Microsoft\Office\Common

HKCU\Software\Microsoft\Shared Tools\Proofing Tools

HKCU\Software\Microsoft\VBA

HKCU\Software\Microsoft\Internet Explorer\IntelliForms

HKCU\Software\Microsoft\Office\16.0\MAPI

HKCU\Software\Microsoft\Office\16.0\Outlook

HKCU\Software\Microsoft\Office\Outlook

HKCU\Software\Microsoft\Office\IdentityCRL

HKCU\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles

HKCU\SOFTWARE\Microsoft\Windows NT\CurrentVersion\TokenBroker

[IncludeIndividualRegistryValues]

HKCU\Software\Microsoft\Exchange\Client\Options\PickLogonProfile

[ExcludeRegistryTrees]

HKCU\Software\Microsoft\Office\Common\ClientTelemetry

HKCU\Software\Microsoft\Office\16.0\Common\Identity\DocToIdMapping

HKCU\Software\Microsoft\Office\16.0\Common\Identity\Identities

HKCU\Software\Microsoft\Office\16.0\Common\Identity\IdToAuthorityUrlMapping

HKCU\Software\Microsoft\Office\16.0\Common\Identity\Profiles

[IncludeFolderTrees]

<AppData>\Microsoft\Outlook

<AppData>\Microsoft\Signatures

<LocalAppData>\Microsoft\Outlook

<AppData>\Microsoft\AddIns

<AppData>\Microsoft\Bibliography

<AppData>\Microsoft\Office

<AppData>\Microsoft\Proof

<AppData>\Microsoft\Spelling

<AppData>\Microsoft\UProof

<AppData>\Microsoft\Templates

<AppData>\Microsoft\Credentials

<LocalAppData>\Microsoft\Office

<LocalAppData>\Microsoft\TokenBroker

<AppData>\Microsoft\Templates

[IncludeFiles]

<LocalAppData>\Microsoft\Office\olkaddritem.officeUI

<LocalAppData>\Microsoft\Office\olkapptitem.officeUI

<LocalAppData>\Microsoft\Office\olkdlstitem.officeUI

<LocalAppData>\Microsoft\Office\olkexplorer.officeUI

<LocalAppData>\Microsoft\Office\olklogitem.officeUI

<LocalAppData>\Microsoft\Office\olkmailitem.officeUI

<LocalAppData>\Microsoft\Office\olkmailread.officeUI

<LocalAppData>\Microsoft\Office\olkmmsedit.officeUI

<LocalAppData>\Microsoft\Office\olkmmsread.officeUI

<LocalAppData>\Microsoft\Office\olkmreqread.officeUI

<LocalAppData>\Microsoft\Office\olkmreqsend.officeUI

<LocalAppData>\Microsoft\Office\olkpostitem.officeUI

<LocalAppData>\Microsoft\Office\olkpostread.officeUI

<LocalAppData>\Microsoft\Office\olkreportitem.officeUI

<LocalAppData>\Microsoft\Office\olkresenditem.officeUI

<LocalAppData>\Microsoft\Office\olkrespcounter.officeUI

<LocalAppData>\Microsoft\Office\olkresponseread.officeUI

<LocalAppData>\Microsoft\Office\olkresponsesend.officeUI

<LocalAppData>\Microsoft\Office\olkrssitem.officeUI

<LocalAppData>\Microsoft\Office\olkshareitem.officeUI

<LocalAppData>\Microsoft\Office\olkshareread.officeUI

<LocalAppData>\Microsoft\Office\olksmsedit.officeUI

<LocalAppData>\Microsoft\Office\olksmsread.officeUI

<LocalAppData>\Microsoft\Office\olktaskitem.officeUI

Shared setting.ini

# This Flex config file references a built-in Microsoft Office 2016 application template.

# A condition is configured (on the Conditions tab) to make sure this config file is only

# processed when logging on and off on a machine where Office 2016 is installed in the default

# installation directory.

[IncludeRegistryTrees]

HKCU\Software\Microsoft\Office\16.0\Common

HKCU\Software\Microsoft\Office\16.0\FirstRun

HKCU\Software\Microsoft\Office\16.0\Microsoft Office 2016

HKCU\Software\Microsoft\Office\16.0\Registration

HKCU\Software\Microsoft\Office\16.0\User Settings

HKCU\Software\Microsoft\Office\Common

HKCU\Software\Microsoft\Shared Tools\Proofing Tools

HKCU\Software\Microsoft\VBA

[IncludeFolderTrees]

<AppData>\Microsoft\AddIns

<AppData>\Microsoft\Bibliography

<AppData>\Microsoft\Office

<AppData>\Microsoft\Proof

<AppData>\Microsoft\Spelling

<AppData>\Microsoft\Templates

<AppData>\Microsoft\UProof

<LocalAppData>\Microsoft\Office\ONetConfig

[ExcludeFolderTrees]

<AppData>\Microsoft\Templates\LiveContent

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2 Replies
mcannella7
Enthusiast
Enthusiast

FYI,

THis is the fix

Office 365 GPO have this Reg Entry (we have a GPO for O365 and we added this entry to it)

[HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity]

"DisableADALatopWAMOverride"=dword:00000001

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RachelW
Enthusiast
Enthusiast

Is the GPO settings the ONLY thing that needs to be in placed the GPO?

What are the settings in UEM that need to be configured for O365 Outlook?

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