Need to authenticate twice

[johandijkstra]

Hi all,

We have an issue with VMware Horizon 7.13...

When users login, they have to authenticate twice before they can start their VDI session.

When logging in directly through a connection server it works fine...

So thinking about the load balancer (sticky session) They have a netscaler.

But wondering the following:

The Method : Leastconnection bothers me...is this correct?

[rogal7]

When user is connecting to VDI via Horizon Client needs to enter credentials and then, when user is connected to VDI it is asked to enter credentials again?

[VirtuallyANewb]

Not the OP but I'm having a similar issue. 

We have SSO enabled. Our users select the server and it passes through authentication. When they select their environment, instead of auto-signing into the VM, they're prompted to log into the local account. The only way to bypass this is to de-select "Log On As Current User" and type their password in. This started happening when we moved to Horizon 7.13. 

[JesperA89]

Least Connection shouldn't give you any issues.
This sounds more like a persistency group missing on the Netscaler (see Carl Stalhood's blog post for specifics), as initial 443 traffic is going one way and the secondary protocol connection is taking a different route.