VMware Horizon Community
InnovationTest
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Contributor

Mouse and Keyboard don't work in PCoIP Horizon View Session

I've virtualized a Windows Embedded 7 instance and have the VMWare tools, agent and feature pack installed. When I connect to the vm through the horizon view client, the desktop/video appears fine, but the mouse and keyboard do not work. I have tried the horizon view client on the mac and ipad and both function the same. I have verified that the firewall is off on the vm to make sure ports were not being blocked. Here are some of the logs with the error. Has anyone encountered this type of error before?

11/18/2013, 11:16:51.345> LVL:1 RC:-500          SERVER :InputDevTap_GetKeyboardState() failed @ timer (result=1004)

11/18/2013, 11:16:51.376> LVL:1 RC:-500          SERVER :InputDevTap_SendKeyEvent() failed (result=1004)

11/18/2013, 11:16:51.376> LVL:1 RC:-500        MGMT_KMP :Callback failed to process the keyboard event!

11/18/2013, 11:16:51.376> LVL:1 RC:-500          SERVER :InputDevTap_SendKeyEvent() failed (result=1004)

11/18/2013, 11:16:51.376> LVL:1 RC:-500        MGMT_KMP :Callback failed to process the keyboard event!

11/18/2013, 11:16:51.610> LVL:1 RC:-500          SERVER :InputDevTap_SendKeyEvent() failed (result=1004)

11/18/2013, 11:16:51.610> LVL:1 RC:-500        MGMT_KMP :Callback failed to process the keyboard event!

11/18/2013, 11:16:51.610> LVL:1 RC:-500          SERVER :InputDevTap_SendKeyEvent() failed (result=1004)

11/18/2013, 11:16:51.610> LVL:1 RC:-500        MGMT_KMP :Callback failed to process the keyboard event!

11/18/2013, 11:16:51.766> LVL:1 RC:-500          SERVER :InputDevTap_SendMouseEvent() failed (result=1004)

11/18/2013, 11:16:51.766> LVL:1 RC:-500        MGMT_KMP :Callback failed to process the mouse event!

11/18/2013, 11:16:51.782> LVL:1 RC:-500          SERVER :InputDevTap_SendMouseEvent() failed (result=1004)

11/18/2013, 11:16:51.782> LVL:1 RC:-500        MGMT_KMP :Callback failed to process the mouse event!

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