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justhelping
Contributor
Contributor

Mouse Cursor Problems Using Horizon VMWare with a Mac

Mouse cursor lags terribly, sometimes as much as 2-4 seconds, and during highlighting with the mouse there is marked overshoot (highlights much more than is desired).  Have changed the mouse to a new one: no change.  Dumped VMWare and reinstalled the same version: same problem.  Restarted the Mac: no change.

In the attached video, you can see the cursor moving, yet the mouse was motionless, while it is catching up.

Using Mac OS v 12.1, VMWare Horizon 8 client 2111, gigabit download speed, 36 Mb/s upload speed, Mac Pro (2019) 3.5 GHz 8-core Intel Xeon W, 96 Gb 2666 MHz DDR4, AMD Radeon Pro 580X 8Gb graphics card, three displays.

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ymagalif
Enthusiast
Enthusiast

justhelping, 

Try uninstalling VMware Horizon Client for Mac 2111, and instead downgrading to Horizon Client for Mac 2106.1. There are a number of issues reported with 2111 lately.

https://customerconnect.vmware.com/en/downloads/details?downloadGroup=CART22FQ2_MAC_2106.1&productId...

Sincerely,

Yury Magalif

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