VMware Horizon Community
rcscott44
Enthusiast
Enthusiast

Mouse Cursor Disappears when hovering over a window edge

Hi,

We just upgraded from Horizon 7.3.2 to 7.5.  Both connection servers and security gateway are upgraded.  I also did a full removal of the 7.3.2 agent from all parent VDIs and then a clean install of the 7.5 agent.  Snapshot, then publish the new image to our instant clone pools.  Our users have Client v4.7 on Win10 terminals for connecting to Horizon.

After the upgrade, all users in 3 separate IC pools lose the mouse cursor whenever they hover on a window edge.   Basically when the mouse pointer should change from an arrow to a "stretch" icon, it disappears instead.  The user can still left-click and drag the window size, function is not affected.  Has anyone else seen this behavior with 7.5?

Additional info about the VDIs:

Win10 v1607

AppVolumes 2.13.2

Writable Volume + UIA

This affect happens to everyone regardless of Desktop pool or various App Stack assignment.

Thanks,

Bob

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BenFB
Virtuoso
Virtuoso

In Horizon Agent 7.4.0 there are similar issues that were supposed to be resolved in a future version (I have not been able to confirm yet if they were resolved in 7.5.0). Open a case with support, they may have a workaround or be unaware of the issue.

Mouse cursor problems in horizon

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