Hello everybody,
We are using Horizon Client 4.0 from a MacBook and when we are connected to a remote app, mouse is going crazy.
It clicks and move alone without any interaction with the MacBook cursor.
On our Windows OS we've got no problem.
So I try with the Blast and PCoIP protocol, we get the same behavior, we try to update clients with the 2018 version and it's the same.
Some users are using DrCleaner on MacOS to clean some RAM and problem seems to disappear.
We get this behavior on all MacOS device.
Someone could help me ?
Thank you in advance,
Regards.
Benj.
Update to the latest Mac client (4.7)
"We try to update clients with the 2018 version and it's the same."
The 2018 client is the 4.7.
I didn't hit this issue on my Macbook, which Mouse are you using? USB Mouse or Bluetooth Mouse or any other devices?
