MSTSC from command prompt terminal freezes

[EXPRESS]

When a user does MSTSC from command prompt terminal freezes; mouse & keyboard unreactive; once Wyse terminal is rebooted, everything works fine. User is rdp'ing into x64 servers. Anyone esle has run into this issue? We are running on V10L Wyse terms.

Thank you,

Express

[EXPRESS]

When doing an RDP to a 32 bit box no problems whats so ever, just 64 bit systems. ??

Any advice?

Thank you,

Express

[Cooldude09]

Which is the OS you are doing mstsc...

Regards

Anil

Save the planet, Go Green

if you found my answer to be useful, feel free to mark it as Helpful or Correct.

[EXPRESS]

XP 32 bit on a VM using a V10L.

Thank you,

Express

[admin]

Are you talking about a standard RDP session or View?

Blog: http://communities.vmware.com/blogs/dommermuth

[EXPRESS]

If I am on my XP then I go and I start mstc.exe (RDP) it opens fine once I enter the information and try to connect to a 64bit machine, thats it, the wyse freezes and reboots. If I connect to a 32bit machine no problem works as it should. The problems only happen when connecting to a 64bit.

Thank you,

Express

[EXPRESS]

I take it no one else has expirence this problem? So anyone here who has a Wyse V10L terminal running XP and tries to RDP to a 64bit system, works??? If so let me know what version of mstc.exe you are running..... or any other information you can provide, I would really appreciate it.

Thank you,

Express

[admin]

I'm not sure, but I think I read something similar on the forums. Iirc the user updated the wyse firmware to the newest version. Sorry, can't find the article...

[EXPRESS]

No problem Chris, does anyone else here have had this issue or know of a fix? I appreciate your help.

Thank you,

Express

[EXPRESS]

I continue to experience problems RDP'ing to a 64bit machine. Is their anyone else with this same issue?

Thank you,

Express

[EXPRESS]

Found Fix.

Thank you,

Express

[TomHowarth]

How about posting the fix for the benefit of others.

If you found this or any other answer useful please consider the use of the Helpful or correct buttons to award points

Tom Howarth VCP / vExpert

VMware Communities User Moderator

Blog: www.planetvm.net

Contributing author for the upcoming book "VMware Virtual Infrastructure Security: Securing ESX and the Virtual Environment”.

[EXPRESS]

For all having the same issue as I mentioned, download and install the latest Wyse V10L Firmware which currently is 6.3.0_22. It was provided to me to fix another problem which it did not but did fixed this one.

Thank you,

Express

[WyseGuy]

Feature Enhancements and bug fixes are provided on a regular basis, just ensure that you have software maint as part of your WTOS purchase and you can download new firmware for the devices as you please from a private site.

[msemon1]

I have seen anomolies with RDP, however, not from Wyse Winterms. I am using RDP version 6.0. When I RDP into VM guests I am not seeing console session even if using /console or /Admin switch. When I logon to Vm through VMware console I see console session. Is this normal? Is there a fix?

Mike

[EXPRESS]

msemon1,

Funny you mention about the console thing, I just went through that just now, having to install a product which needs to console also. I googled and found that MS no longer supports console for security reasons. Unless someone else knows better please enlighten me. So for now we will need to use ILO.

Thank you,

Express