VMware Horizon Community
MikeTyler
Enthusiast
Enthusiast
Jump to solution

MAC user is not seeing local printers in View session

I have a MAC user running OSX on his MacBook Pro. He has the newest View client version 3.0 installed and shows "printing enabled" . He has an Epson printer installed via his LAN. On the MAC it shows use as "AirPrint". We have tried deleting it and installing with the printer hard connected to the LAN and no change. What other issues could cause this? We are referencing this guide for View printing on MAC OSX.  I believe the agent on the VM is 5.3. Any ideas on this one?

http://www.vmware.com/pdf/horizon-view/horizon-view-client-mac-document.pdf

Tags (3)
Reply
0 Kudos
1 Solution

Accepted Solutions
MikeTyler
Enthusiast
Enthusiast
Jump to solution

This issue was remedied by moving user to a new VM with newer 5.3 agent.

View solution in original post

Reply
0 Kudos
3 Replies
MikeTyler
Enthusiast
Enthusiast
Jump to solution

Anyone want to hazard a guess?

Reply
0 Kudos
cdw86011
Contributor
Contributor
Jump to solution

Have you tried changing the display protocol to RDP on that computer from the view client?

Reply
0 Kudos
MikeTyler
Enthusiast
Enthusiast
Jump to solution

This issue was remedied by moving user to a new VM with newer 5.3 agent.

Reply
0 Kudos