MikeTyler
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MAC user is not seeing local printers in View session

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I have a MAC user running OSX on his MacBook Pro. He has the newest View client version 3.0 installed and shows "printing enabled" . He has an Epson printer installed via his LAN. On the MAC it shows use as "AirPrint". We have tried deleting it and installing with the printer hard connected to the LAN and no change. What other issues could cause this? We are referencing this guide for View printing on MAC OSX.  I believe the agent on the VM is 5.3. Any ideas on this one?

http://www.vmware.com/pdf/horizon-view/horizon-view-client-mac-document.pdf

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MikeTyler
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This issue was remedied by moving user to a new VM with newer 5.3 agent.

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MikeTyler
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Anyone want to hazard a guess?

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cdw86011
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Have you tried changing the display protocol to RDP on that computer from the view client?

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MikeTyler
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This issue was remedied by moving user to a new VM with newer 5.3 agent.

View solution in original post

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