VMware Horizon Community
DhananjayaMurth
Contributor
Contributor

Logout requested by system

HI,

Users are disconnecting automatically with error logout requested by system,

Anybody know from where it's triggering this message :

Using UAG - POD -Azure server

Message was edited by: Dhananjaya Murthy

With Regards Dhananjaya Murthy
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9 Replies
sjesse
Leadership
Leadership

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FloRod621
Contributor
Contributor

Do you know if the desktop connection is idle when this is happening or while there is activity going on?

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DhananjayaMurth
Contributor
Contributor

it happens when users are active

With Regards Dhananjaya Murthy
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DhananjayaMurth
Contributor
Contributor

Current configuration session idle time 30 minutes and disconnection time 15 minutes,

With Regards Dhananjaya Murthy
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johnmmalonecbt
Contributor
Contributor

Have you checked the view configuration settings.  I know we got hit with this as the default is 600 minutes initially and we had users staying online longer.  it would just bump them off but their session was still active since we had a 90 min timeout after disconnect before logoff

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Chynwe
Contributor
Contributor

Hi, did you ever get this issue resolved?  am currently experiencing this in my environment

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smagnon
Contributor
Contributor

Experiencing the exact same issue. This is happening even when users are active. Any resolution?

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kpxcoolx99
Contributor
Contributor

Were you able to find a resolution?

 

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Jubish-Jose
Hot Shot
Hot Shot

Try setting UAG session timeout to 0 (which means no timeout).


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