VMware Horizon Community
eyesonlyone
Contributor
Contributor
‎08-30-2015 08:55 AM

Java Application won't start after View Agent installation

Hey folks,

i have a problem with one of our thinapped applications. The application contains it's own Java libraries and works fine on every non VMware View Desktop.

I did some troubleshooting and found out, that the installation of the View Agent is causing this issue. I couldn't find out, what part of the View Agent exactly causes this behaviour.

This is the error message i get: The JVM could not be started. The maximum heap size (-Xmx) might be too large or an antivirus or firmware tool could block the execution.

Hope you guys have an idea Smiley Happy.

regards,

eyesonly

Edit: just found out that it's not a thinapp related issue. Moved to "VMware View"...

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4 Replies
eyesonlyone
Contributor
Contributor
‎09-05-2015 02:14 AM

It seems to work when reducing the -Xmx size below 800mb. Im just curious, how the View Agent installation affects this parameter?!

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abelal
Contributor
Contributor
‎03-01-2016 10:59 AM

We too had this problem. We discovered this only occurs when scanner redirection component is enabled during view agent installation. A call has been logged with support to investigate further. We've simply stopped enabling scanner component which works for us as we don't need it.

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Htclee
Contributor
Contributor
‎03-07-2016 07:52 AM

I wonder if your problem is related to this KB? VMware KB: On View desktops that have HP QuickTest Professional installed, View Agent fails

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abelal
Contributor
Contributor
‎03-07-2016 08:17 AM

‌nope. We don't use hp quick test. It's a known bug in scanner component  as confirmed by vmware support

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