NelsonCandela
Enthusiast
Enthusiast

Issue: Users lose access to printer properties with Horizon Integrated Printing

Dear all,

Users that connect to a Horizon RDS Desktop session are not able to access the printer driver properties.

They can access those properties for the exact same printers when using them locally but lose this option when inside the Horizon session.

Background:

Konica Minolta uses a generic driver that covers several printers. So basically a user would have to access the mapped printer at least once and change the setting to a different driver type / printer model, so that the specific printer properties are accessible.

The problem is:

This option is grayed out and the user is missing the right to "Manage printers" within the permissions tab of the printer setting.

image001.png

Any idea why this happens and how I can avoid this?

Printers are mapped "normally" using a print server.

Thanks!

BR

NC

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1 Reply
Matthews
Contributor
Contributor

If anyone from VMware pickup up on this one, I've add a feature request to redirect the Printer settings into the session (makes more sence than the user being able to edit it)

I had a support case...

19009437206: [][ ref:_00Df43u6t._500f4HcD1p:ref ]

Also have documented details where the Printer settings are found.

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