Malkware
Contributor
Contributor

Integrated Printing using Universal EMF Driver erroring

OS: Windows 10 1909

Agent: Horizon 7.12 - Integrated Printing

Issue:

After applying February's updates any printer that uses the VMware Universal EMF Driver no longer functions. We receive various errors depending on the application, but nothing definitive.

If we have a printer on the client that, in the VM, uses the expected driver (eg Sharp printer driver), then that printer will function correctly.

Does anyone have any ideas?

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9 Replies
ofox
VMware Employee
VMware Employee

It looks like that you could still see the printers in the VM session but printing to them failed to work, yes?

Perhaps you could take an initial debug per https://kb.vmware.com/s/article/85280

BTW using vendor's driver goes through NPD while VMware Universal EMF Driver goes through UPD, so that's the difference. Both are part of VMware Integrated Printing offering.

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rpeb1723
Contributor
Contributor

Any luck resolving this?  I have a similar problem and have had a ticket open for over a month now with basically zero progress being made on it. 

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ofox
VMware Employee
VMware Employee

Hi rpeb1723,

We have not received any further response from Malkware. Regarding your case have you checked out https://kb.vmware.com/s/article/85280? Let me know your ticket number so that I can have a check.

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rpeb1723
Contributor
Contributor

Yes, I have looked at that article and we can see that the vmware-print-redir-server is crashing and have provided tons of logs but havent really gotten any information from support.  I will send you my case number
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antonpaloka
Enthusiast
Enthusiast

Have you seen this thread? There was a windows update which may have broken printing in VMware Horizon when using AppVolumes

 

https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/Microsoft-Print-to-PDF-broken-following-...

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rpeb1723
Contributor
Contributor

We are not using app volumes

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Glenn77
Contributor
Contributor

Any update, I'm hitting the same issue and don't want to add native print drivers for a bunch of user printers

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rpeb1723
Contributor
Contributor

My issue was related to a specific font that was added to Windows for our specialized application that was crashing the printing.  They are including it in the next release and gave me a hotfix for now.  I dont think that it is the same issue the original poster was having though.

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Glenn77
Contributor
Contributor

Any update on this, seeing same issue. Not using appvolumes.

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