VMware Horizon Community
BerroIT
Contributor
Contributor
‎05-09-2018 07:05 AM

Installation Failed

Hi!

Got a user who is trying to install latest version of Horizon.

He does not have any previous installations of Horizon and the computer is fairly new.

During the installation, the installation is terminated. Error log:

[2654:0530][2018-05-08T09:35:22]i001: Burn v3.11.0.1701, Windows v10.0 (Build 16299: Service Pack 0), path: C:\Users\guru\AppData\Local\Temp\{DFFA436C-1EE5-4F48-9CAD-BA5E98A8BC74}\.cr\VMware-Horizon-Client-4.5.0-5650915.exe

[2654:0530][2018-05-08T09:35:22]i000: Initializing string variable 'DefaultFolder' to value 'VMware\VMware Horizon View Client'

[2654:0530][2018-05-08T09:35:22]i000: Initializing string variable 'ProgramName' to value 'vmware-view.exe'

[2654:0530][2018-05-08T09:35:22]i009: Command Line: '-burn.clean.room=C:\Users\mictra\Desktop\VMware-Horizon-Client-4.5.0-5650915.exe -burn.filehandle.attached=516 -burn.filehandle.self=512'

[2654:0530][2018-05-08T09:35:22]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\mictra\Desktop\VMware-Horizon-Client-4.5.0-5650915.exe'

[2654:0530][2018-05-08T09:35:22]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\mictra\Desktop\'

[2654:0530][2018-05-08T09:35:22]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\guru\AppData\Local\Temp\VMware_Horizon_Client_20180508093522.log'

[2654:0530][2018-05-08T09:35:22]i052: Condition 'VersionNT > v6.0' evaluates to true.

[2654:0530][2018-05-08T09:35:22]i000: Setting string variable 'WixBundleName' to value 'VMware Horizon Client'

[2654:0530][2018-05-08T09:35:22]i000: Setting string variable 'WixBundleManufacturer' to value 'VMware, Inc.'

[2654:0530][2018-05-08T09:35:22]i000: Loading managed bootstrapper application.

[2654:0530][2018-05-08T09:35:22]i000: Creating BA thread to run asynchronously.

[2654:3264][2018-05-08T09:35:22]i000: Run: Launching custom VMware UX

[2654:3264][2018-05-08T09:35:22]i000: Setting string variable 'INSTALLDIR' to value 'C:\Program Files (x86)\VMware\VMware Horizon View Client'

[2654:3264][2018-05-08T09:35:22]i000: Setting numeric variable 'URL_FILTERING_ENABLED' to value 0

[2654:3264][2018-05-08T09:35:22]i000: Setting string variable 'VDM_IP_PROTOCOL_USAGE' to value 'IPv4'

[2654:3264][2018-05-08T09:35:22]i000: Setting numeric variable 'LOGINASCURRENTUSER_DISPLAY' to value 1

[2654:3264][2018-05-08T09:35:22]i000: Setting numeric variable 'LOGINASCURRENTUSER_DEFAULT' to value 0

[2654:3264][2018-05-08T09:35:22]i000: Setting numeric variable 'VDM_FIPS_ENABLED' to value 0

[2654:3264][2018-05-08T09:35:22]i000: ReadRegistryValue: INFO: Did not find registry value: [LocalMachine\SOFTWARE\VMware, Inc.\VMware VDM] "ClientInstallPath"

[2654:3264][2018-05-08T09:35:22]i000: ReadRegistryValue: INFO: Did not find registry value: [LocalMachine\SOFTWARE\VMware, Inc.\VMware VDM\Client] "IpProtocolUsage"

[2654:3264][2018-05-08T09:35:22]i000: ReadRegistryValue: INFO: Did not find registry value: [LocalMachine\SOFTWARE\VMware, Inc.\VMware VDM\Client] "MRBroker"

[2654:3264][2018-05-08T09:35:22]i000: ReadRegistryValue: INFO: Did not find registry value: [LocalMachine\SOFTWARE\VMware, Inc.\VMware VDM\Client\Installer] "URL_FILTERING_ENABLED"

[2654:0530][2018-05-08T09:35:22]i100: Detect begin, 10 packages

[2654:0530][2018-05-08T09:35:22]i000: Setting string variable 'NETFRAMEWORK40' to value '1'

[2654:0530][2018-05-08T09:35:22]i000: Trying per-machine extended info for property 'State' for product: {FAAD7243-0141-3987-AA2F-E56B20F80E41}

[2654:0530][2018-05-08T09:35:22]i000: Trying per-user extended info for property 'State' for product: {FAAD7243-0141-3987-AA2F-E56B20F80E41}

[2654:0530][2018-05-08T09:35:22]i000: Product or related product not found: {FAAD7243-0141-3987-AA2F-E56B20F80E41}

[2654:0530][2018-05-08T09:35:22]i000: Setting numeric variable 'VC14_REDIST_24021_X64' to value 2

[2654:0530][2018-05-08T09:35:22]i000: Trying per-machine extended info for property 'State' for product: {37B55901-995A-3650-80B1-BBFD047E2911}

[2654:0530][2018-05-08T09:35:22]i000: Trying per-user extended info for property 'State' for product: {37B55901-995A-3650-80B1-BBFD047E2911}

[2654:0530][2018-05-08T09:35:22]i000: Product or related product not found: {37B55901-995A-3650-80B1-BBFD047E2911}

[2654:0530][2018-05-08T09:35:22]i000: Setting numeric variable 'VC14_REDIST_24021_X86' to value 2

[2654:0530][2018-05-08T09:35:22]i000: Trying per-machine extended info for property 'State' for product: {4B6C7001-C7D6-3710-913E-5BC23FCE91E6}

[2654:0530][2018-05-08T09:35:22]i000: Trying per-user extended info for property 'State' for product: {4B6C7001-C7D6-3710-913E-5BC23FCE91E6}

[2654:0530][2018-05-08T09:35:22]i000: Product or related product not found: {4B6C7001-C7D6-3710-913E-5BC23FCE91E6}

[2654:0530][2018-05-08T09:35:22]i000: Setting numeric variable 'VC9_X64_INSTALL_STATE' to value 2

[2654:0530][2018-05-08T09:35:22]i000: Trying per-machine extended info for property 'State' for product: {1F1C2DFC-2D24-3E06-BCB8-725134ADF989}

[2654:0530][2018-05-08T09:35:22]i000: Trying per-user extended info for property 'State' for product: {1F1C2DFC-2D24-3E06-BCB8-725134ADF989}

[2654:0530][2018-05-08T09:35:22]i000: Product or related product not found: {1F1C2DFC-2D24-3E06-BCB8-725134ADF989}

[2654:0530][2018-05-08T09:35:22]i000: Setting numeric variable 'VC9_X86_INSTALL_STATE' to value 2

[2654:0530][2018-05-08T09:35:22]i052: Condition 'NETFRAMEWORK40' evaluates to true.

[2654:0530][2018-05-08T09:35:22]i052: Condition 'VC9_X86_INSTALL_STATE=5' evaluates to false.

[2654:0530][2018-05-08T09:35:22]i052: Condition 'Not VersionNT64 Or VC9_X64_INSTALL_STATE=5' evaluates to false.

[2654:0530][2018-05-08T09:35:22]i052: Condition 'VC14_REDIST_24021_X86 = 5' evaluates to false.

[2654:0530][2018-05-08T09:35:22]i052: Condition 'Not VersionNT64 Or VC14_REDIST_24021_X64 = 5' evaluates to false.

[2654:0530][2018-05-08T09:35:22]i101: Detected package: Netfx4Full, state: Present, cached: None

[2654:0530][2018-05-08T09:35:22]i101: Detected package: vc_9_redist_x86, state: Absent, cached: None

[2654:0530][2018-05-08T09:35:22]i101: Detected package: vc_9_redist_x64, state: Absent, cached: Complete

[2654:0530][2018-05-08T09:35:22]i101: Detected package: vc_14_redist_x86, state: Absent, cached: Complete

[2654:0530][2018-05-08T09:35:22]i101: Detected package: vc_14_redist_x64, state: Absent, cached: Complete

[2654:0530][2018-05-08T09:35:22]i101: Detected package: ViewClientx86, state: Absent, cached: None

[2654:0530][2018-05-08T09:35:22]i104: Detected package: ViewClientx86, feature: Scanner, state: Absent

[2654:0530][2018-05-08T09:35:22]i104: Detected package: ViewClientx86, feature: SerialPort, state: Absent

[2654:0530][2018-05-08T09:35:22]i104: Detected package: ViewClientx86, feature: WyseMMR, state: Absent

[2654:0530][2018-05-08T09:35:22]i104: Detected package: ViewClientx86, feature: TSMMR, state: Absent

[2654:0530][2018-05-08T09:35:22]i104: Detected package: ViewClientx86, feature: URLRedirection, state: Absent

[2654:0530][2018-05-08T09:35:22]i104: Detected package: ViewClientx86, feature: USB, state: Absent

[2654:0530][2018-05-08T09:35:22]i104: Detected package: ViewClientx86, feature: Core, state: Absent

[2654:0530][2018-05-08T09:35:22]i104: Detected package: ViewClientx86, feature: TSSO, state: Absent

[2654:0530][2018-05-08T09:35:22]i104: Detected package: ViewClientx86, feature: RTAV, state: Absent

[2654:0530][2018-05-08T09:35:22]i104: Detected package: ViewClientx86, feature: FolderRedirection, state: Absent

[2654:0530][2018-05-08T09:35:22]i104: Detected package: ViewClientx86, feature: PCOIP_MFW, state: Absent

[2654:0530][2018-05-08T09:35:22]i104: Detected package: ViewClientx86, feature: ThinPrint, state: Absent

[2654:0530][2018-05-08T09:35:22]i104: Detected package: ViewClientx86, feature: RDE, state: Absent

[2654:0530][2018-05-08T09:35:22]i101: Detected package: ViewClientx64, state: Absent, cached: Complete

[2654:0530][2018-05-08T09:35:22]i104: Detected package: ViewClientx64, feature: Scanner, state: Absent

[2654:0530][2018-05-08T09:35:22]i104: Detected package: ViewClientx64, feature: SerialPort, state: Absent

[2654:0530][2018-05-08T09:35:22]i104: Detected package: ViewClientx64, feature: WyseMMR, state: Absent

[2654:0530][2018-05-08T09:35:22]i104: Detected package: ViewClientx64, feature: TSMMR, state: Absent

[2654:0530][2018-05-08T09:35:22]i104: Detected package: ViewClientx64, feature: URLRedirection, state: Absent

[2654:0530][2018-05-08T09:35:22]i104: Detected package: ViewClientx64, feature: USB, state: Absent

[2654:0530][2018-05-08T09:35:22]i104: Detected package: ViewClientx64, feature: Core, state: Absent

[2654:0530][2018-05-08T09:35:22]i104: Detected package: ViewClientx64, feature: TSSO, state: Absent

[2654:0530][2018-05-08T09:35:22]i104: Detected package: ViewClientx64, feature: RTAV, state: Absent

[2654:0530][2018-05-08T09:35:22]i104: Detected package: ViewClientx64, feature: FolderRedirection, state: Absent

[2654:0530][2018-05-08T09:35:22]i104: Detected package: ViewClientx64, feature: PCOIP_MFW, state: Absent

[2654:0530][2018-05-08T09:35:22]i104: Detected package: ViewClientx64, feature: ThinPrint, state: Absent

[2654:0530][2018-05-08T09:35:22]i104: Detected package: ViewClientx64, feature: RDE, state: Absent

[2654:0530][2018-05-08T09:35:22]i101: Detected package: ViewClientx64WithRMKSx86, state: Absent, cached: None

[2654:0530][2018-05-08T09:35:22]i104: Detected package: ViewClientx64WithRMKSx86, feature: Scanner, state: Absent

[2654:0530][2018-05-08T09:35:22]i104: Detected package: ViewClientx64WithRMKSx86, feature: SerialPort, state: Absent

[2654:0530][2018-05-08T09:35:22]i104: Detected package: ViewClientx64WithRMKSx86, feature: WyseMMR, state: Absent

[2654:0530][2018-05-08T09:35:22]i104: Detected package: ViewClientx64WithRMKSx86, feature: TSMMR, state: Absent

[2654:0530][2018-05-08T09:35:22]i104: Detected package: ViewClientx64WithRMKSx86, feature: URLRedirection, state: Absent

[2654:0530][2018-05-08T09:35:22]i104: Detected package: ViewClientx64WithRMKSx86, feature: USB, state: Absent

[2654:0530][2018-05-08T09:35:22]i104: Detected package: ViewClientx64WithRMKSx86, feature: Core, state: Absent

[2654:0530][2018-05-08T09:35:22]i104: Detected package: ViewClientx64WithRMKSx86, feature: TSSO, state: Absent

[2654:0530][2018-05-08T09:35:22]i104: Detected package: ViewClientx64WithRMKSx86, feature: RTAV, state: Absent

[2654:0530][2018-05-08T09:35:22]i104: Detected package: ViewClientx64WithRMKSx86, feature: FolderRedirection, state: Absent

[2654:0530][2018-05-08T09:35:22]i104: Detected package: ViewClientx64WithRMKSx86, feature: PCOIP_MFW, state: Absent

[2654:0530][2018-05-08T09:35:22]i104: Detected package: ViewClientx64WithRMKSx86, feature: ThinPrint, state: Absent

[2654:0530][2018-05-08T09:35:22]i104: Detected package: ViewClientx64WithRMKSx86, feature: RDE, state: Absent

[2654:0530][2018-05-08T09:35:22]i101: Detected package: MediaEnginex86, state: Absent, cached: None

[2654:0530][2018-05-08T09:35:22]i101: Detected package: MediaEnginex64, state: Absent, cached: None

[2654:0530][2018-05-08T09:35:22]i199: Detect complete, result: 0x0

[2654:3264][2018-05-08T09:35:23]i000: Run: Creating the UI

[2654:0530][2018-05-08T09:35:24]i200: Plan begin, 10 packages, action: Install

[2654:0530][2018-05-08T09:35:24]w321: Skipping dependency registration on package with no dependency providers: Netfx4Full

[2654:0530][2018-05-08T09:35:24]w321: Skipping dependency registration on package with no dependency providers: vc_9_redist_x86

[2654:0530][2018-05-08T09:35:24]i000: Setting string variable 'WixBundleLog_vc_9_redist_x86' to value 'C:\Users\guru\AppData\Local\Temp\VMware_Horizon_Client_20180508093522_000_vc_9_redist_x86.log'

[2654:0530][2018-05-08T09:35:24]w321: Skipping dependency registration on package with no dependency providers: vc_9_redist_x64

[2654:0530][2018-05-08T09:35:24]i000: Setting string variable 'WixBundleLog_vc_9_redist_x64' to value 'C:\Users\guru\AppData\Local\Temp\VMware_Horizon_Client_20180508093522_001_vc_9_redist_x64.log'

[2654:0530][2018-05-08T09:35:24]w321: Skipping dependency registration on package with no dependency providers: vc_14_redist_x86

[2654:0530][2018-05-08T09:35:24]i000: Setting string variable 'WixBundleLog_vc_14_redist_x86' to value 'C:\Users\guru\AppData\Local\Temp\VMware_Horizon_Client_20180508093522_002_vc_14_redist_x86.log'

[2654:0530][2018-05-08T09:35:24]w321: Skipping dependency registration on package with no dependency providers: vc_14_redist_x64

[2654:0530][2018-05-08T09:35:24]i000: Setting string variable 'WixBundleLog_vc_14_redist_x64' to value 'C:\Users\guru\AppData\Local\Temp\VMware_Horizon_Client_20180508093522_003_vc_14_redist_x64.log'

[2654:0530][2018-05-08T09:35:24]i052: Condition 'NOT VersionNT64' evaluates to false.

[2654:0530][2018-05-08T09:35:24]i204: Plan 13 msi features for package: ViewClientx86

[2654:0530][2018-05-08T09:35:24]i203: Planned feature: Scanner, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None

[2654:0530][2018-05-08T09:35:24]i203: Planned feature: SerialPort, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None

[2654:0530][2018-05-08T09:35:24]i203: Planned feature: WyseMMR, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None

[2654:0530][2018-05-08T09:35:24]i203: Planned feature: TSMMR, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None

[2654:0530][2018-05-08T09:35:24]i203: Planned feature: URLRedirection, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None

[2654:0530][2018-05-08T09:35:24]i203: Planned feature: USB, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None

[2654:0530][2018-05-08T09:35:24]i203: Planned feature: Core, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None

[2654:0530][2018-05-08T09:35:24]i203: Planned feature: TSSO, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None

[2654:0530][2018-05-08T09:35:24]i203: Planned feature: RTAV, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None

[2654:0530][2018-05-08T09:35:24]i203: Planned feature: FolderRedirection, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None

[2654:0530][2018-05-08T09:35:24]i203: Planned feature: PCOIP_MFW, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None

[2654:0530][2018-05-08T09:35:24]i203: Planned feature: ThinPrint, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None

[2654:0530][2018-05-08T09:35:24]i203: Planned feature: RDE, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None

[2654:0530][2018-05-08T09:35:24]i052: Condition 'VersionNT64' evaluates to true.

[2654:0530][2018-05-08T09:35:24]i204: Plan 13 msi features for package: ViewClientx64

[2654:0530][2018-05-08T09:35:24]i203: Planned feature: Scanner, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove

[2654:0530][2018-05-08T09:35:24]i203: Planned feature: SerialPort, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove

[2654:0530][2018-05-08T09:35:24]i203: Planned feature: WyseMMR, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove

[2654:0530][2018-05-08T09:35:24]i203: Planned feature: TSMMR, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove

[2654:0530][2018-05-08T09:35:24]i203: Planned feature: URLRedirection, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None

[2654:0530][2018-05-08T09:35:24]i203: Planned feature: USB, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove

[2654:0530][2018-05-08T09:35:24]i203: Planned feature: Core, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove

[2654:0530][2018-05-08T09:35:24]i203: Planned feature: TSSO, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove

[2654:0530][2018-05-08T09:35:24]i203: Planned feature: RTAV, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove

[2654:0530][2018-05-08T09:35:24]i203: Planned feature: FolderRedirection, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove

[2654:0530][2018-05-08T09:35:24]i203: Planned feature: PCOIP_MFW, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove

[2654:0530][2018-05-08T09:35:24]i203: Planned feature: ThinPrint, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove

[2654:0530][2018-05-08T09:35:24]i203: Planned feature: RDE, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove

[2654:0530][2018-05-08T09:35:24]i000: Setting string variable 'WixBundleRollbackLog_ViewClientx64' to value 'C:\Users\guru\AppData\Local\Temp\VMware_Horizon_Client_20180508093522_004_ViewClientx64_rollback.log'

[2654:0530][2018-05-08T09:35:24]i000: Setting string variable 'WixBundleLog_ViewClientx64' to value 'C:\Users\guru\AppData\Local\Temp\VMware_Horizon_Client_20180508093522_004_ViewClientx64.log'

[2654:0530][2018-05-08T09:35:24]i052: Condition 'VersionNT64' evaluates to true.

[2654:0530][2018-05-08T09:35:24]i204: Plan 13 msi features for package: ViewClientx64WithRMKSx86

[2654:0530][2018-05-08T09:35:24]i203: Planned feature: Scanner, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None

[2654:0530][2018-05-08T09:35:24]i203: Planned feature: SerialPort, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None

[2654:0530][2018-05-08T09:35:24]i203: Planned feature: WyseMMR, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None

[2654:0530][2018-05-08T09:35:24]i203: Planned feature: TSMMR, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None

[2654:0530][2018-05-08T09:35:24]i203: Planned feature: URLRedirection, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None

[2654:0530][2018-05-08T09:35:24]i203: Planned feature: USB, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None

[2654:0530][2018-05-08T09:35:24]i203: Planned feature: Core, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None

[2654:0530][2018-05-08T09:35:24]i203: Planned feature: TSSO, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None

[2654:0530][2018-05-08T09:35:24]i203: Planned feature: RTAV, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None

[2654:0530][2018-05-08T09:35:24]i203: Planned feature: FolderRedirection, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None

[2654:0530][2018-05-08T09:35:24]i203: Planned feature: PCOIP_MFW, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None

[2654:0530][2018-05-08T09:35:24]i203: Planned feature: ThinPrint, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None

[2654:0530][2018-05-08T09:35:24]i203: Planned feature: RDE, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None

[2654:0530][2018-05-08T09:35:24]i052: Condition 'NOT VersionNT64' evaluates to false.

[2654:0530][2018-05-08T09:35:24]i052: Condition 'VersionNT64' evaluates to true.

[2654:0530][2018-05-08T09:35:24]i201: Planned package: Netfx4Full, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None

[2654:0530][2018-05-08T09:35:24]i201: Planned package: vc_9_redist_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: Yes, dependency: None

[2654:0530][2018-05-08T09:35:24]i201: Planned package: vc_9_redist_x64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: No, uncache: Yes, dependency: None

[2654:0530][2018-05-08T09:35:24]i201: Planned package: vc_14_redist_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: No, uncache: Yes, dependency: None

[2654:0530][2018-05-08T09:35:24]i201: Planned package: vc_14_redist_x64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: No, uncache: Yes, dependency: None

[2654:0530][2018-05-08T09:35:24]i201: Planned package: ViewClientx86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

[2654:0530][2018-05-08T09:35:24]i201: Planned package: ViewClientx64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register

[2654:0530][2018-05-08T09:35:24]i201: Planned package: ViewClientx64WithRMKSx86, state: Absent, default requested: Present, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

[2654:0530][2018-05-08T09:35:24]i201: Planned package: MediaEnginex86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

[2654:0530][2018-05-08T09:35:24]i201: Planned package: MediaEnginex64, state: Absent, default requested: Present, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

[2654:0530][2018-05-08T09:35:24]i299: Plan complete, result: 0x0

[2654:0530][2018-05-08T09:35:24]i300: Apply begin

[2654:0530][2018-05-08T09:35:24]i010: Launching elevated engine process.

[2654:0530][2018-05-08T09:35:24]i011: Launched elevated engine process.

[2654:0530][2018-05-08T09:35:24]i012: Connected to elevated engine.

[1164:16E8][2018-05-08T09:35:24]i358: Pausing automatic updates.

[1164:16E8][2018-05-08T09:35:24]i359: Paused automatic updates.

[1164:16E8][2018-05-08T09:35:24]i360: Creating a system restore point.

[1164:16E8][2018-05-08T09:35:24]i361: Created a system restore point.

[1164:16E8][2018-05-08T09:35:24]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{366a317d-e10b-4ffa-981e-90ad77f60e57}, options: 0x7, disable resume: No

[1164:16E8][2018-05-08T09:35:24]i000: Caching bundle from: 'C:\Users\guru\AppData\Local\Temp\{F20A2F03-CA88-48B9-BA40-1EECE5BD1619}\.be\VMware-Horizon-Client-4.5.0-5650915.exe' to: 'C:\ProgramData\Package Cache\{366a317d-e10b-4ffa-981e-90ad77f60e57}\VMware-Horizon-Client-4.5.0-5650915.exe'

[1164:16E8][2018-05-08T09:35:24]i320: Registering bundle dependency provider: {366a317d-e10b-4ffa-981e-90ad77f60e57}, version: 4.5.0.8090

[1164:16E8][2018-05-08T09:35:24]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{366a317d-e10b-4ffa-981e-90ad77f60e57}, resume: Active, restart initiated: No, disable resume: No

[1164:1B78][2018-05-08T09:35:24]i305: Verified acquired payload: vc_9_redist_x86 at path: C:\ProgramData\Package Cache\.unverified\vc_9_redist_x86, moving to: C:\ProgramData\Package Cache\BD18409CFE75B88C2A9432D36D96F4BF125A3237\vcredist_x86.exe.

[1164:1B78][2018-05-08T09:35:24]i304: Verified existing payload: vc_9_redist_x64 at path: C:\ProgramData\Package Cache\5DA9A064B1FC505BEEF0D06E7D10BAF8E5D92D09\vcredist_x64.exe.

[1164:1B78][2018-05-08T09:35:25]i304: Verified existing payload: vc_14_redist_x86 at path: C:\ProgramData\Package Cache\89F20DF555625E1796A60BBA0FBD2F6BBC627370\vc_redist.x86.exe.

[1164:1B78][2018-05-08T09:35:25]i304: Verified existing payload: vc_14_redist_x64 at path: C:\ProgramData\Package Cache\CD2FCE1BF61637B2536B66EE52A9662473BBDC82\vc_redist.x64.exe.

[1164:1B78][2018-05-08T09:35:25]i304: Verified existing payload: ViewClientx64 at path: C:\ProgramData\Package Cache\{FA70E4D3-C628-44D5-991C-3F188488C30B}v4.5.0.8090\VMware Horizon View Client (x64).

[1164:1B78][2018-05-08T09:35:25]i304: Verified existing payload: CoreCab at path: C:\ProgramData\Package Cache\{FA70E4D3-C628-44D5-991C-3F188488C30B}v4.5.0.8090\Core.cab.

[1164:1B78][2018-05-08T09:35:25]i304: Verified existing payload: payF4EBE500E3C121C279808DBF83225722 at path: C:\ProgramData\Package Cache\{FA70E4D3-C628-44D5-991C-3F188488C30B}v4.5.0.8090\Components64.cab.

[1164:1B78][2018-05-08T09:35:25]i304: Verified existing payload: x64ClientCab at path: C:\ProgramData\Package Cache\{FA70E4D3-C628-44D5-991C-3F188488C30B}v4.5.0.8090\Components64.cab.

[1164:1B78][2018-05-08T09:35:25]i304: Verified existing payload: x64RMKSCab at path: C:\ProgramData\Package Cache\{FA70E4D3-C628-44D5-991C-3F188488C30B}v4.5.0.8090\RMKSComponents64.cab.

[1164:16E8][2018-05-08T09:35:25]i301: Applying execute package: vc_9_redist_x86, action: Install, path: C:\ProgramData\Package Cache\BD18409CFE75B88C2A9432D36D96F4BF125A3237\vcredist_x86.exe, arguments: '"C:\ProgramData\Package Cache\BD18409CFE75B88C2A9432D36D96F4BF125A3237\vcredist_x86.exe" /q'

[1164:16E8][2018-05-08T09:35:29]e000: Error 0x80070643: Process returned error: 0x643

[1164:16E8][2018-05-08T09:35:29]e000: Error 0x80070643: Failed to execute EXE package.

[2654:0530][2018-05-08T09:35:29]e000: Error 0x80070643: Failed to configure per-machine EXE package.

[2654:0530][2018-05-08T09:35:29]i319: Applied execute package: vc_9_redist_x86, result: 0x80070643, restart: None

[2654:0530][2018-05-08T09:35:29]e000: Error 0x80070643: Failed to execute EXE package.

[1164:16E8][2018-05-08T09:35:29]i351: Removing cached package: vc_9_redist_x86, from path: C:\ProgramData\Package Cache\BD18409CFE75B88C2A9432D36D96F4BF125A3237\

[1164:16E8][2018-05-08T09:35:29]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{366a317d-e10b-4ffa-981e-90ad77f60e57}, resume: None, restart: None, disable resume: No

[1164:16E8][2018-05-08T09:35:29]i330: Removed bundle dependency provider: {366a317d-e10b-4ffa-981e-90ad77f60e57}

[1164:16E8][2018-05-08T09:35:29]i352: Removing cached bundle: {366a317d-e10b-4ffa-981e-90ad77f60e57}, from path: C:\ProgramData\Package Cache\{366a317d-e10b-4ffa-981e-90ad77f60e57}\

[1164:16E8][2018-05-08T09:35:29]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{366a317d-e10b-4ffa-981e-90ad77f60e57}, resume: None, restart initiated: No, disable resume: No

[2654:0530][2018-05-08T09:35:29]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart:  No

[2654:3264][2018-05-08T09:35:30]i000: Run: Install finished.

[2654:0530][2018-05-08T09:35:30]i500: Shutting down, exit code: 0x80070643

[2654:0530][2018-05-08T09:35:30]i000: DeleteRegistryKey: ERROR: invalid argument.

[2654:0530][2018-05-08T09:35:30]i410: Variable: DefaultFolder = VMware\VMware Horizon View Client

[2654:0530][2018-05-08T09:35:30]i410: Variable: INSTALLDIR = C:\Program Files (x86)\VMware\VMware Horizon View Client

[2654:0530][2018-05-08T09:35:30]i410: Variable: LOGINASCURRENTUSER_DEFAULT = 0

[2654:0530][2018-05-08T09:35:30]i410: Variable: LOGINASCURRENTUSER_DISPLAY = 1

[2654:0530][2018-05-08T09:35:30]i410: Variable: NETFRAMEWORK40 = 1

[2654:0530][2018-05-08T09:35:30]i410: Variable: ProgramFilesFolder = C:\Program Files (x86)\

[2654:0530][2018-05-08T09:35:30]i410: Variable: ProgramName = vmware-view.exe

[2654:0530][2018-05-08T09:35:30]i410: Variable: URL_FILTERING_ENABLED = 0

[2654:0530][2018-05-08T09:35:30]i410: Variable: UserLanguageID = 2057

[2654:0530][2018-05-08T09:35:30]i410: Variable: VC14_REDIST_24021_X64 = 2

[2654:0530][2018-05-08T09:35:30]i410: Variable: VC14_REDIST_24021_X86 = 2

[2654:0530][2018-05-08T09:35:30]i410: Variable: VC9_X64_INSTALL_STATE = 2

[2654:0530][2018-05-08T09:35:30]i410: Variable: VC9_X86_INSTALL_STATE = 2

[2654:0530][2018-05-08T09:35:30]i410: Variable: VDM_FIPS_ENABLED = 0

[2654:0530][2018-05-08T09:35:30]i410: Variable: VDM_IP_PROTOCOL_USAGE = IPv4

[2654:0530][2018-05-08T09:35:30]i410: Variable: VersionNT = 10.0.0.0

[2654:0530][2018-05-08T09:35:30]i410: Variable: VersionNT64 = 10.0.0.0

[2654:0530][2018-05-08T09:35:30]i410: Variable: WixBundleAction = 5

[2654:0530][2018-05-08T09:35:30]i410: Variable: WixBundleElevated = 1

[2654:0530][2018-05-08T09:35:30]i410: Variable: WixBundleLog = C:\Users\guru\AppData\Local\Temp\VMware_Horizon_Client_20180508093522.log

[2654:0530][2018-05-08T09:35:30]i410: Variable: WixBundleLog_vc_14_redist_x64 = C:\Users\guru\AppData\Local\Temp\VMware_Horizon_Client_20180508093522_003_vc_14_redist_x64.log

[2654:0530][2018-05-08T09:35:30]i410: Variable: WixBundleLog_vc_14_redist_x86 = C:\Users\guru\AppData\Local\Temp\VMware_Horizon_Client_20180508093522_002_vc_14_redist_x86.log

[2654:0530][2018-05-08T09:35:30]i410: Variable: WixBundleLog_vc_9_redist_x64 = C:\Users\guru\AppData\Local\Temp\VMware_Horizon_Client_20180508093522_001_vc_9_redist_x64.log

[2654:0530][2018-05-08T09:35:30]i410: Variable: WixBundleLog_vc_9_redist_x86 = C:\Users\guru\AppData\Local\Temp\VMware_Horizon_Client_20180508093522_000_vc_9_redist_x86.log

[2654:0530][2018-05-08T09:35:30]i410: Variable: WixBundleLog_ViewClientx64 = C:\Users\guru\AppData\Local\Temp\VMware_Horizon_Client_20180508093522_004_ViewClientx64.log

[2654:0530][2018-05-08T09:35:30]i410: Variable: WixBundleManufacturer = VMware, Inc.

[2654:0530][2018-05-08T09:35:30]i410: Variable: WixBundleName = VMware Horizon Client

[2654:0530][2018-05-08T09:35:30]i410: Variable: WixBundleOriginalSource = C:\Users\mictra\Desktop\VMware-Horizon-Client-4.5.0-5650915.exe

[2654:0530][2018-05-08T09:35:30]i410: Variable: WixBundleOriginalSourceFolder = C:\Users\mictra\Desktop\

[2654:0530][2018-05-08T09:35:30]i410: Variable: WixBundleProviderKey = {366a317d-e10b-4ffa-981e-90ad77f60e57}

[2654:0530][2018-05-08T09:35:30]i410: Variable: WixBundleRollbackLog_ViewClientx64 = C:\Users\guru\AppData\Local\Temp\VMware_Horizon_Client_20180508093522_004_ViewClientx64_rollback.log

[2654:0530][2018-05-08T09:35:30]i410: Variable: WixBundleSourceProcessFolder = C:\Users\mictra\Desktop\

[2654:0530][2018-05-08T09:35:30]i410: Variable: WixBundleSourceProcessPath = C:\Users\mictra\Desktop\VMware-Horizon-Client-4.5.0-5650915.exe

[2654:0530][2018-05-08T09:35:30]i410: Variable: WixBundleTag =

[2654:0530][2018-05-08T09:35:30]i410: Variable: WixBundleUILevel = 4

[2654:0530][2018-05-08T09:35:30]i410: Variable: WixBundleVersion = 4.5.0.8090

[2654:0530][2018-05-08T09:35:30]i007: Exit code: 0x80070643, restarting: No

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2 Replies
HussamRabaya
VMware Employee
VMware Employee
‎05-14-2018 04:15 AM

i have this issue before

the solution in my side was

uninstall the MS Visual C++ 2010 x86 Redistributable (from add/remove programs) and then reinstall SSDT.

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amdyer
Contributor
Contributor
‎06-14-2018 02:01 AM

Having the same error but the MS Visual C++ 2010 x86 Redistributable is not installed.

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