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In VMview 6.1 (windows 8.1) we are unable to play any media file in windows media player due to WMP player crashes

We are facing issue with windows 8.1 over view. below are the steps

1) We have Vmview 6.1 setup in Which Windows 8.1 desktop is published

2) when user tries to play any media files in windows media player

3) media player crashes

this issue is only obsererved after installing VMview agent 6.1 on windows 8.1 desktop

After installing Vmview agent when user makes RDP connection to same server then same issue is observered

This issue is not observered with VMview 6.0.1

In even view the below logs are displayed

Faulting application name: wmplayer.exe, version: 12.0.9600.17415, time stamp: 0x545046f0

Faulting module name: KERNEL32.DLL, version: 6.3.9600.17415, time stamp: 0x54504a39

Exception code: 0xc0000005

Fault offset: 0x0000883b

Faulting process id: 0xe7c

Faulting application start time: 0x01d0a3f5cb15f09a

Faulting application path: C:\Program Files\Windows Media Player\wmplayer.exe

Faulting module path: C:\Windows\system32\KERNEL32.DLL

Report Id: 09d73e8b-0fe9-11e5-9723-0050569731c8

Faulting package full name:

Faulting package-relative application ID:

Crash screen shot has been attached

Please let us know if this is a issue or is there any work around to this issue?

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1 Reply

Hi there, I have the exact same problem with Windows 8.1 and media player, did you find the solution?


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