Identity Manager Encountered an error. Contact your admin and provide information displayed below.

[ramesh2perugu]

Hello All,

I am trying to access the VIDM console after enter the user name and password getting attached error. Can some one please help me on this.

[jonathanjabez · Accepted solution]

Please make sure, VIDM and Horizon View must sync time from the same NTP server. Time drift can cause this issue. Differences in time can lead to rejection of SAML request. Also, please check the user account you are using to login is valid and the domain is added to the identity sources and the user belonging to aa AD group is added to the identity source for access. Alternately, try to login with the local account (default tenant) and check if you can login.

[ramesh2perugu]

SUre Mate, Let me verify once and come back to you..... Thank you.

[ramesh2perugu]

Perfect. Thanks mate it is working.

[jonathanjabez]

Glad; the issue is resolved. Please mark this question as resolved.