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How can I tell if the MMR on WS 8.x is working or not?

Hi,

I just upgrade View Agent to 6.0.2 on vDesktops. But the MMR seems not work at all comparing to RDP desktop. could anyone give a hand?

Below cited are from "Using VMware Horizon Client for Windows" page 10-11:

Horizon Client 3.2 Windows Media MMR Support and Requirements for

Windows 7 and 8.x

To use Windows Media MMR on Windows 7 and Windows 8.x View desktops and Windows 7 or Windows

8.x clients, your servers, virtual desktops, and client computers must meet certain system requirements.

VMware software

requirements

n The View server must be 6.0.1 or a later release.

n The remote desktops must have View Agent 6.0.2 or a later release

installed.

I MPORTANT    If you use Horizon Client 3.2 to connect to a View desktop

that has View Agent 6.0.1 or an earlier release installed, the Windows

Media MMR feature does not work, and the Windows 7 MMR feature

also does not work.

Using VMware Horizon Client for Windows

10   VMware, Inc.n For information about other required configuration settings, see the

topics about Windows Media Multimedia Redirection in Setting Up

Desktop and Application Pools in View .

View desktop

n The desktops must run one of the following operating systems:

n 64-bit or 32-bit Windows 7 Enterprise or Ultimate

n 64-bit or 32-bit Windows 8/8.1 Professional or Enterprise

n 3D Rendering can be enabled or disabled on the desktop pool.

n Users must play videos on Windows Media Player 12 or later or in

Internet Explorer 8 or later.

To use Internet Explorer, you must disable Protected Mode. In the

Internet Options dialog box, click the Security tab and deselect Enable

Protected Mode.

Horizon Client computer

or client access device

n The clients must run 64-bit or 32-bit Windows 7 or Windows 8/8.1

operating systems.

Supported media

formats

Media formats that are supported on Windows Media Player are supported.

For example: M4V; MOV; MP4; WMP; MPEG2-1; MPEG-2; MPEG-4 Part 2;

WMV 7, 8, and 9; WMA; AVI; ACE; MP3; WAV.

N OTE    DRM-protected content is not redirected through Windows Media

MMR.

Horizon Client 3.0 and 3.1 MMR Support and Requirements for Windows 7

Operating Systems

To use MMR on Windows 7 View desktops and Windows 7 or Windows 8 clients, your servers, virtual

desktops, and client computers must meet certain system requirements.

I MPORTANT    With Horizon Client 3.0 and 3.1, Windows 8 remote desktops do not support MMR. For these

View agents, use Windows media redirection, included with RDP 7 and later, or upgrade to Horizon Client

3.2 or later and View Agent 6.0.2 or later.

VMware software

requirements

n The View servers and desktops must be View 5.3 or a later release.

n On View 5.3 or earlier desktops, you must also install the latest Remote

Experience Agent. See the View Feature Pack Installation and

Administration document for View 5.3 Feature Pack 1. For View 6.0 or

6.0.1, this agent is included in the View Agent installer.

n For information about other required configuration settings, see the

View documentation.

View desktop

n The desktops must run 64-bit or 32-bit Windows 7 operating systems.

n 3D Rendering must be enabled on the desktop pool.

n The desktop virtual machines must be virtual hardware version 8 or

later.

n Users must play videos on Windows Media Player 12 or later.

Chapter 1 System Requirements and Setup for Windows-Based Clients

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3 Replies
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I installed the FP 6.0.2. But the MMR just doesn't work at all on vDesktops like Win7 or Win8.1.

attached the log file from connection server if anyone could find clue from it.

thanks so much.

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TonyHuynh201110
VMware Employee
VMware Employee

Please provide the following information:

  1. Horizon client version - needs to be 3.2
  2. Horizon agent version - needs to be 6.0.2
  3. Windows VM OS
  4. Client OS

On the client endpoint, open up task bar and observer the network statistics.  If MMR is working, the network usage should not dramatically change if you do full-screen video or even minimize the video screen completely - the reason for this is because the media stream is redirected in its native compressed format to the client endpoint.

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bbmark
Enthusiast
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Hi,

thanks for your information.


It's a win7 direct-connection vdesktop. And after I re-installed the VMware tools, the MMR works well.

But here comes another question:

The video files with AC3 audio codec are not supported as a limitation claimed in release note. But I noticed that the behavior with totally different with in RDP desktop.

Here's what I observed with a video file with AC3 audio codec:

In PCoIP desktop: CPU and network usage goes really high. Audio, video works but not with MMR function.

In RDP desktop:  The pictures works well with MMR function, only on sound output when playing the video file.


So, what kind of behavior should be right in PCoIP session ?



Oops, one more question:  there's another new feature about MMR which saying that support MMR with WMP inside IE. Could dive into the detail, or just provide me a sample approach to verify this feature?


thanks in advance.


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