VMware Horizon Community

How are desktops allocated?

So I have a View 5.1 environment running a pool of 30ish Windows 7 desktops. These are all accessed internally through the connection server. This is a students library where the students access the "students pool" from thin clients.

We have one desktop that seems to be a troublemaker. When the student tries to connect it give the “This display protocol for this desktop is currently not available. Please contact your system administrator." I will deal with that issue, what I am curious about is how View allocates the desktops. When the student gets this error they try to log back in and View tries to allocate them the same machine, which isn't working. Why doesn't View use one of the other 15 free desktops? This seems to happen often.

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