VMware Horizon Community
JasperKimmel
Contributor
Contributor

Horizon client hangs and redirected devices used by another desktop after minimizing session

While I'm actively using my Horizon session for a while, my session to the server gets idle and logged off. There is no problem when I continue to use my session.

If I minimize my session window and return my Horizon client hangs. Both monitors are compressed on my main display. I have to kill the process in the Windows task manager. This is with version 2006 (8.0.0.16531419) and earlier versions as well as the 5.5 version.

When I re-logon to my session all redirected USB devices are used by another desktop as you can see below. Newly connected devices are connected correctly as you can see.

JasperKimmel_0-1609147751566.png

Sometimes I see no redirected devices at all and the message "USB Unavailable" is shown.

Reply
0 Kudos
1 Reply
kdenike
VMware Employee
VMware Employee

Hi Jasper. It looks like you generally have Automatically Redirect USB, so your USB devices will mount on any VM you launch. But the hang when you minimize is no good. Can you work with your Horizon Administrator to open a support ticket with VMware so we can get logs?

Reply
0 Kudos