I have upgraded my MacBook Pro 2019 to Big Sur 11.1 and need to use Horizon client to connect my company Win10 cloud desktop. But it's always flickering(bright/dark in seconds) in full screen mode. I have to exit fullscreen mode to work. It's terrible for my daily work. May I know is there any upgrade for new version Horizon Intel Big Sur client which can resolve this issue? Thanks.
Horizon client version: 8.0.0 (16531451)
OS: macOS Big Sur11.1, MacBook Pro 2019.
We have the same issue here with macOS Monterey 12.2.1. The flickering seems to happen when the full screen VMWare client loses mouse focus. E.g.
So, the issue is triggered when WMWare client in full screen loses mouse focus and it stops when it regains mouse focus.
So I'm currently on the macOS Ventura Beta and the flickering is even worst (or maybe just now noticing as HC updated around the same time I installed the beta) and none of the suggestions for a workaround work.
(also in macOS Ventura the setting to disabled automatic graphics switching appears to be gone)
Something in the latest Horizon Client is causing this.
It still happens for me with Build 8.6.0 (20094589). I can make it go away for awhile by switching to window mode, then going into the Mac's Accessibility preferences and changing the pointer size, then switching back to full-screen. But it always eventually comes back.
Thanks, but that page complains about:
...and refuses to let me file a ticket. I have no idea who our VMware administrator is.
Nope, that page doesn't seem to add any additional info. I'm a very technical person who would be happy to help troubleshoot this for/with VMWare, but I'm not going to go to great lengths for the honor of giving VMware debugging info. Perhaps I can attach any additional info you need to a reply here?
We have bug fixes in our upcoming release which may address your issue.
Do please accept the upgrade when you get the notification.
We generally release updates quarterly.
Thanks & Regards
Hello, I now have this problem.
This problem occurred when I upgraded my monitor to a LG Ultrawide (34WQ60C-B.AEK).
I have a 2 monitor set up and the flickering only occurs on the ultrawide.
Macbook Pro (Retina, 13-inch, Late 2013)
2.4GHz Dual-core Intel Core i5
8GB 1600 MHz DDR3
Happy to submit a log if you tell me how, but working like this is not possible.
The support staff here will tell you to go into the Mac System Settings and adjust the scale of the mouse pointer. That often makes it go away for a little while, and sometimes even reduces its impact long-term. I often have it at just a little bit of scale.
They haven’t shown any indication that they’re likely to actually fix the bug, and make it extremely difficult to actually file a real ticket.
Thank you for posting this. This actually fixed my issue, Let see for how long. Issue appeared from me when I swapped out an existing monitor for a new monitor. I am using macOS Monterey so issue is still present.