Horizon View doubles assignment of linked-Clone desktops 7.3.2

[TTrendel]

Hi, maybe someone knows the problem? Customer has Horizion view 7.3.2. Problem is that some users, even though they have already been assigned a linked cloning desktop, get a second linked-clone desktop allocated.

[BenFB]

We were experiencing this on 7.1.0 We upgraded to 7.4.0 and I'm no longer hearing any reports of it.

[SteveWH]

In your Horizon desktop pool settings can you confirm 'Allow user to initiate separate sessions from different client devices' is set to 'No'. If this is set to 'Yes' then any additional connections from the same user will result in new available VMs being assigned. If this is set to 'No' then the user will be be connected to their existing session and the original client will be disconnected.

[BenFB]

We were seeing it in automated dedicated pools where that's not even an option.

[Seranor20111014]

Hi,

we had the same issue.

On our side the issue was that the vms had 8GB Ram, but they were limited to 6GB, so over usage time this leads to balooning an the vm.

This balooning was a problem when DRS decides to move your vm to another host, in that case the migration took a lot longer than without balooning, so that the view agent was unavailable for too long and the user got a disconnect. If he tries to reconnect immediately view tries to reach the existing session but it is not present and this leads to a new session on a new vm within the pool.

Exactly then you will see duplicate sessions within Horizon View.

We fixed that by setting the limit for RAM on the VM on the exact same value as the given RAM, for example 8GB, so the limit is set to 8GB.

Maybe this helps.

Best Regards

[BenFB]

We do not overprovision memory or use limits so that's not the case for us.

[SteveWH]

That is correct - option would only be available in floating not dedicated. Original poster only mentioned linked clones - I should have asked which type of user assignment was being used.