Horizon View HTML Access Direct Connection

[JimmyDean77]

Having issues with getting HTML static with Direct Connection working correctly, I'm about to get logged in, however when I click up pull up the desktop I receive an unknown error, viewing the inspector on chrome reveals that it's a protocol error, VDM logs state user does not have local admin not authorized.

[JimmyDean77]

Some additional information from logs:

2021-02-08T12:45:19.817-05:00 ERROR (0494-079C) <MessageFrameWorkDispatch> [vmwrdspp] RdsppService::ValidateClientInfoParams(): Machine name, client IP address and broker IP address - all are NULL
2021-02-08T12:45:19.817-05:00 ERROR (0494-079C) <MessageFrameWorkDispatch> [vmwrdspp] RdsppService::StartSession(): Mandatory Client parameter check failed
2021-02-08T12:45:19.817-05:00 ERROR (0A30-0A6C) <MessageFrameWorkDispatch> [wsnm_desktop] Protocol provider reports a session start failure: Mandatory Client parameters not set
2021-02-08T12:45:19.817-05:00 ERROR (0A30-0A6C) <MessageFrameWorkDispatch> [wsnm_desktop] Session not chosen for BLAST connection
2021-02-08T12:45:19.817-05:00 DEBUG (0A30-0A6C) <MessageFrameWorkDispatch> [wsnm_desktop] Requested protocol for session is not available, user DESKTOP-CQRB2KH\Administrator
2021-02-08T12:45:19.817-05:00 DEBUG (0A30-0A6C) <MessageFrameWorkDispatch> [wsnm_desktop] session::pendingSessionDuplicateCount(): final duplicate count = 0
2021-02-08T12:45:19.817-05:00 DEBUG (0A30-0A6C) <MessageFrameWorkDispatch> [wsnm_desktop] SessionCounts: total=1, pen=0, con=0, dis=0, por=1, lgf=0
2021-02-08T12:45:19.817-05:00 DEBUG (0A30-0A6C) <MessageFrameWorkDispatch> [wsnm_desktop] Publish SESSION PENDING_EXPIRED
2021-02-08T12:45:19.817-05:00 DEBUG (0A30-0A6C) <MessageFrameWorkDispatch> [wsnm_desktop] No need to stop protocol, already cleared
2021-02-08T12:45:19.817-05:00 DEBUG (0A30-0A6C) <MessageFrameWorkDispatch> [wsnm_desktop] No need to stop protocol, already cleared
2021-02-08T12:45:19.817-05:00 DEBUG (0A30-0518) <MessageFrameWorkDispatch> [wsnm_desktop] DesktopManager got a SendEvent message (66)
2021-02-08T12:45:19.817-05:00 DEBUG (0A30-1BF4) <7156> [wsnm_xmlapi] StartSession refused with agent error 'AGENT_ERR_PROTOCOL_FAILURE', protocol error 'PROTOCOL_ERR_PROVIDER_FAILURE'
2021-02-08T12:45:19.817-05:00 INFO (0A30-1BF4) <7156> [wsnm_xmlapi] Processing set-user-global-preferences

[Ketsyplex]

Hi Jimmy,

Did you manage to resolve this error? I am getting exactly the same log entries when I am trying to configure this.

Thanks

Jamie