VMware Horizon Community
pbastiaans
Enthusiast
Enthusiast

Horizon View Collecting Logs Remotely Not Working (could not obtain authentication information...)

We recently migrated from 7.12 to Horizon 8 2012. I tried collecting logs with the following command:

vdmadmin -A -getDCT -outfile file_name.zip -d pool_name -m virtual_machine_name

And I am receiving the error "Failed to obtain authentication ticket for agent access..."

This has worked with Horizon 7.x

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