Just going through the Product Interoperability Matrixes, I am finding a bit odd that VMware Tools is supported on Horizon Agent 6.2.2 but NOT 6.2.3. See the link below
https://www.vmware.com/resources/compatibility/sim/interop_matrix.php#interop&23=1040,974&139=1082
VMware Tools 10.0.9 is packaged with and is available through vSphere ESXi 6.0 Update 2 image/install, and this is listed as compatible with Horizon View 6.2.3
Is the mismatch an oversight? Or is it not actually supported for whatever strange reason.
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vfk
Systems Manager / Technical Architect
VCP5-DCV, VCAP5-DCA, vExpert, ITILv3, CCNA, MCP